This job was posted by https://www.kansasworks.com : For more
information, please see: https://www.kansasworks.com/jobs/12922967 Job
Description
Summary
Responsible for administration and maintenance of Logicalis network
infrastructure, including routers, switches, firewalls, WLAN, WAN,
contact center software, voice, and video. Secondary responsibilities
include maintenance of enterprise systems and storage, virtualization,
messaging, and backups. Assists with vision, strategy, and planning
related to enterprise infrastructure; evaluates new technologies, and
documents existing and new environments. Performs daily end-user
troubleshooting, support, and problem resolution.
Essential Duties and Responsibilities
- Performs deployment/administration of:
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- Cisco network including routers, switches, firewalls, and WLAN.
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- Cisco Unified Communications Manager, Unity, UCCX, Webex, and video
conferencing systems.
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- Network performance monitoring and evaluation systems.
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- Digital signage infrastructure
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- A/V devices (collaboration devices,etc)
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- Voice/Data vendor management
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- Provides rapid deployment of fixes to systems and network devices in
response to newly identified security threats.
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- Assists with software and hardware upgrades and roll out of IT
applications and services.
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- Assists with IT-related facilities\' projects.
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- Asissts with supporting and maintaining our datacenters
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- Actively participates in various security-related activities
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- Provides end-user support.
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- Coordinates systems and network backup and recovery.
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- Documents IT services, systems, operational procedures, network
topology, and hardware inventory.
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- Demonstrates and actively promotes an understanding and commitment
to the mission of Logicalis through performing behaviors consistent
with the organization\'s values.
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- Maintains a working knowledge of applicable Federal, State, and
Local laws and regulations as well as policies and procedures of
Logicalis in order to ensure adherence in a manner that reflects
honest, ethical and professional behaviors.
- Supports and conducts self in a manner consistent with customer
service expectations.
Supervisory Responsibilities
This job has no direct supervisory responsibilities; however,
responsibilities may include engagement/project management or team lead
roles requiring management of projects and personnel.
Qualifications
To perform this job successfully, an individual must be able to perform
each essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Education and/or Experience
Education:
- Bachelor\'s Degree in Computer Science or a related field.
Experience:
- 5 years experience in an IT environment including designing,
installing and integrating information systems products:
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- Configuring and maintaining networking devices (routers, switches,
firewalls, VPN, routing protocols, etc.)
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- Voice (IPT) and video (Video conferencing, Webex).
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- Cisco UCCX administration and scripting
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- Microsoft Windows clients and servers.
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- Fol owing technologies and applications are preferable:
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- WAN technology experience including MPLS, QOS, and VPN as well as
BGP/OSPF routing.
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- Meraki SD-Wan
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- Azure administration
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- Microsoft Defender security administration
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- Microsoft Auto Pilot experience
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- Microsoft Active Directory administration.
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- Microsoft Exchange administration.
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- VMware virtualization technologies.
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- Redhat Linux servers.
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- Storage area networks (HPE NImble a plus).
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- Backup products and methodologies (Veeam Backup a plus).
May consider an equivalent combination of education and experience.
Computer Skills
- Proficient use of the Microsoft Office suite
Certificates, Licenses, Registrations
Cisco Certified Network Associate (