JOB REQUIREMENTS: Customer Service Management Trainee From \$25 to \$30
per hour - That\'s up to \$63,000 - \$75,000 per year with bonuses!
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is
the heartbeat of our company. We depend on our Call Center employees to
serve our customers and fulfill our promise of reliability. Training
Hours: Monday - Friday, 9:30 AM to 6 PM 24/7 operation - Various shifts
available with set schedules. Position Responsibilities Manage and lead
a team of customer service reps on a daily basis. Participate in a
rotational training program covering all aspects of customer service
management. Set goals and provide mentoring / coaching. Perform quality
monitoring on team members and provide feedback. Audit department
processes and identify areas for improvement. Assist in the recruiting
process to fill customer service positions. Minimum Requirements High
school diploma or equivalent required. Bachelor\'s degree preferred.
Excel at verbal communication, listening, feedback, delegation,
fostering teamwork and multi-tasking. Strong track record of
customer-focused service and attention to detail. Prior leadership /
management experience is a plus. Benefits Complete insurance coverage
that includes medical, dental, vision and more. 401(k) with 5% employer
match. Paid holidays and generous paid time off. Tuition Assistance
Program that covers professional continuing education. Bonus programs
that include annual performance, sales goals and profit sharing.
Employee Perks First-class fitness center. Beautifully maintained
walking trails. About Uline Uline is North America\'s leading
distributor of shipping, industrial and packaging materials. We\'re a
family-owned company known for incredible service, quality products and
same-day shipping of our huge in-stock inventory. With over 9,000
employees across 13 locations, it\'s time you joined Uline. Uline is
proud to operate as a drug-free workplace. All new hires must complete a
pre-employment hair follicle drug screening. #ZR-CS #LI-AP3 #LI-IL001
(#IN-KNCS) Our employees make the difference and we are committed to
offering exceptional benefits and perks!Explore to learn more! EEO/AA
Employer/Vet/Disabled ***** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/1D9F101CF8F24B06