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Barry Callebaut Traceability Officer in Kumasi, Ghana

Traceability Officer



At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the Role

The position is embedded in Barry Callebaut Ghana’s local sourcing team, with direct reporting to the Traceability Coordinator. The candidate would manage and coordinate field activities with respect to traceability issues. This role is field based and will be reporting to the Traceability Coordinator – Ghana.

Key Responsibilities

  • Coordinate activities of Warehouse Manager/ Traceability Officers on Traceability

  • Offer technical backstopping to traceability staff within his/her zone of operation

  • Analyze traceability data and share results with the team

  • Be the K-App point of contact in the field and ensure appropriate entries

  • Available to assist field team whenever needed on App issues

  • Plan visits to assigned districts to supervise activities of Warehouse Manager/ Traceability Officers

  • Verify and confirm farmer listing/deliveries with PC at the society/PC level are updated and have a passbook with up to date records to reflect at all levels of aggregation

  • Ensure volumes delivered by a farmer is recorded in both the PC stock control book and farmer passbook, verify and confirm deliveries

  • Follow policies and confidentiality dictations to safeguard data and information

    About You

  • First degree or HND in either Economics and or Statistics, IT, Agri-business or related field with minimum 2 years of professional experience in field data collection.

  • Good knowledge in use of Data Collection tools and able to use analytical tools like Power BI, Excel and other Microsoft Office suite

  • Good interpersonal and communication skills with the ability to interact with professionals and individuals from diverse backgrounds.

  • Fluent in English and able to speak a local language

  • Must be willing to travel in and around rural communities and live a rural community.

  • Knowledge of Cocoa business is a plus

  • Self-motivated with good organizational and time management skills.

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

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