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Description:
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Spa & Fitness Center is responsible to assist in providing hands on support and guidance and ensuring the discerning guests feel that their every need is anticipated and they have created a relationship with the Fitness Centre.
· To ensure guest/member satisfaction at all times by ensuring that safety and service is always the first priority.
· Maintain equipment for Fitness Centre operations including, pool equipment, exercise, massage and personal equipment in safe working order.
· Assist in the supervision and operation of all Fitness Centre departments as required.
· To ensure the facility is in peak condition at all times (operations and cleanliness).
· To take charge of membership acquisition and renewal procedures in close cooperation with the Sales & Marketing Department.
· To implement a consistent guest recognition program and maintain relevant guest database.
Qualifications:
Ideally with a relevant diploma in Leisure management or Hospitality/Tourism management. Minimum 2 years work experience as Fitness Center Manager. Good problem solving, administrative and interpersonal skills are a must.
Primary Location: CN-Yunnan-Kunming
Organization: Grand Hyatt Kunming
Job Level: Full-time
Job: Health Club
Req ID: KUN000063
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.