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JOB REQUIREMENTS: Description If you desire to put your experience to work in a full-service AAA Four Diamond resort setting while making an impact to the benefit of your team, ownership, and community, the perfect career opportunity awaits. We are in search of a Resort Ops Supervisor to join our Grand team at our 1,300 acre Grand Geneva Resort & Spa in Lake Geneva, Wisconsin. Recognized as a Top Resort in the Midwest by Conde Nast Traveler, this award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. The Grand Geneva Resort is part of Milwaukee based Marcus Hotels & Resorts. A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich history of operational and service excellence. We are \"People Pleasing People\" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style. Our Team is looking for People Pleasing individuals who want to do the following: * Turn our guest\'s ordinary day into an extraordinary day * Love where they work * Be appreciated for what they bring to a team * Learn and grow with a company who truly values it\'s people What\'s in it for you? Free meals every shift made by our talented culinary team Paid time off Golf, Ski, Restaurant & Spa discounts Hotel room discounts as low as \$49 per night WELL Spa Gym membership for \$16 per paycheck Advancement opportunities across the property and US Friendly work atmosphere Holiday, jury duty, & bereavement pay Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits Recognition programs (aka get paid to celebrate) About the role Lead a grand team as a Resort Operations Supervisor: Provide managerial support, training and leadership for the restaurant & rooms operations, and rotate between Food & Beverage and Rooms Operations as needed. What will you be doing? Execute restaurant operations including food and beverage promotions, customer service and inventories Lead the Front of the House staff in training the following: restaurant standards, wine service and customer service Performs Front Desk responsibilities to include greeting guests, performing guest transactions, answering the telephone, processing individual reservations, balancing credit card and cash transactions, and taking accurate messages for guests and management. Responsible for a working knowledge of the property management system (Opera) and all point of sales systems (Micros) Monitor the performance of outlet service staff. Supervision duties include; delegating responsibilities, scheduling, coaching and correcting, evaluating, interviewing, training and... For full info follow application link. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/A1163516DBAD49FD