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Insight Global Remote Billing Specialist (CST or EST) in Lake Oswego, Oregon

Job Description

When you join Champions, you'll be supporting hardworking families and elementary-aged kids during out-of-school time, on school grounds. Whether you're partnering with administrators to bring our programs to their district, or buddying up with students to aim higher, think bigger, and never give up, you'll be leading the way toward inspired learning.

As a Family Operations team member, you are a crucial part of the organization and a strong representation of the company's values and mission. Our ideal candidate is flexible and willing to support across all teams to ensure the best experience for our families and partners. Being self-motivated and the ability to work in a high volume, work from home environment is key to the success for our specialists. The need for compassionate, flexible, and quick-thinking individuals is essential to the overall success of our Family Operations and Billing team.

Responsibilities:

· Complete all system requests within Department Service Level Agreement (SLA).

· Maintain current department spreadsheets and trackers.

· Assist in market-related and general Champions Billing projects, as required.

· Build effective relationships with internal and external partners, including peers and Family Support.

· Complete all financial processes and maintain records for assigned sites in accordance with company and department guidelines.

· Resolve and/or escalate issues as appropriate to leadership.

· Identify and communicate process improvement opportunities.

· Cross-train on other positions and markets to allow for development and peer coverage.

· Train peers on processes as needed.

· Actively participate in one-on-one, team, and department calls/activities.

Advocate for families and children.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

   

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

· Candidate must be located in CST or EST.

· High School diploma or GED required.

· Bookkeeping, billing, and accounts receivable experience preferred.

· Strong digital literacy covering financial systems and general office software, including MS Office; strong excel and email skills.

· Professional verbal and written communication skills.

· Effective personal organization and time management skills.

· Learning agility, sharp attention to detail, and the ability to work independently.

· Analytical and problem-solving skills.

Ability to prioritize work to meet deadlines. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

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