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Description
Founded in 1963, FirstBank maintains more than $20 billion in assets and operates over 100 branch locations across Colorado, Arizona and California. Its growth can be attributed to one simple philosophy: do right by customers, communities and employees, which is at the center of the company’s “banking for good” mantra. FirstBank believes that diversity, equity, and inclusion are part of everything we do, both within and outside our company, and prides itself in hiring and training a diverse and talented group. We strive to not only maintain a diverse workforce, but also ensure our employee experience garners a sense of belonging, is inclusive and equitable. FirstBank believes that a company is nothing without the people that comprise it, and prides itself in hiring and training a diverse and talented group. By joining the FirstBank team you will experience its great team culture with ample opportunity for growth. There’s an opportunity for everyone with positions all across the company, from Teller and Call Center to Technology and Lending. Apply today to learn more and join the team!
A Brief Overview
The Audit Department is responsible for ensuring markets and centralized departments are in compliance with federal and state regulations, as well as internal policies and procedures. The Senior Analyst of Quality Assurance and Professional Practices is responsible for developing, implementing and managing a comprehensive Quality Assurance and Improvement Program (QAIP) through executing reviews of engagements, performing assessments related to department activities, leading the department in adhering to the IIA Standards and regulatory requirements, interacting with the external examiners, coaching and developing staff, and executing improvements through emphasis on quality, efficiency and effectiveness of operations. In this role, the Senior Analyst uses expertise in auditing principles and best practices, requires strong communication, analytical, attention to detail, collaboration and critical thinking skills to complete assigned test work and utilizes resources to research and understand different levels of risk and risk mitigation tactics. The Sr Analyst prepares audit reports for review by Audit management and for presentation to the Audit Committee.
What you will do
Quality Assurance and Improvement Program
Strategic development and execution of a robust QAIP including, conducting research to identify changes and upcoming developments in applicable Standards, industry best practices, regulatory requirements, emerging trends within the field, and organizational developments to support and enhance the QAIP function, operating with minimal supervision
Lead/Perform Quality Assessment reviews (vertical, horizontal, targeted, periodic interim assessments and other reviews) to assess the effectiveness and efficiency of internal audit processes, identify areas for improvement and recommend corrective actions
Draft QAIP reports including the QA conclusions for the reviews performed and recommendations made
Through ongoing QA delivery work, provide credible and value-added check and challenge, with a keen focus on risk, an understanding of Internal Audit’s product, function, coverage and methodology
Identify appropriate actions to enhance the quality, effectiveness and consistency of department work done, including learning and methodology impacts and process changes
Develop and/or enhance the Internal Audit Methodology including Policies, Procedures, Quality Assurance Program and conformance with the IIA Standards
Provide day-to-day support and guidance to the audit teams on methodology-related matters by leveraging experience and professional judgement
Establish, maintain and report on department Key Performance Indicators (KPIs) and lead effort to operationalize dashboard automation, improving department wide access and visibility
Identify opportunities for continuous monitoring of internal activities, develop and maintain reporting of metrics through interactive dashboards for Audit Management use
Coordinate and report the results of the periodic external Quality Assurance Review (eQAR)
Professional Practices
Design and execute department and individualized training programs based on the outcomes of QAIP reviews, other observations or Audit Management requests, focusing on quality, consistency and effectiveness to enhance the skills and knowledge of the internal auditors
Provide professional development support and guidance for department auditors
Recommend process changes to Audit Management through conducting Client Evaluation Surveys
Manage the department level issue management process including preparing periodic reports to the Audit Committee
Manage tracking of audit strategic initiatives; assist in developing project plans that align with QAIP and department level activities
Coordinate requests for Internal Audit including the collection and submission of required documentation during Regulatory exams
Manage the annual Audit Planning process, including arranging schedules, time tracking and reporting of the Audit Plans to Audit Management and the Audit Committee
Collaborate with audit teams to provide guidance and support in implementing best practices, improving audit methodologies and enhancing overall audit quality
Foster a culture of quality, excellence and continuous improvement within the Internal Audit function, promoting accountability and adherence to the professional standards
Establish and consistently maintain professional working relationships with Internal Audit Management; maintain Internal Audit communications through weekly and monthly meetings
Standard Sr Analyst Activities that may also be performed
Develop and implement audit programs
Complete audit testwork and conduct complex audits to verify accuracy of records, compliance of operations with policies and procedures and adherence to applicable laws and regulations
Lead interviews with individuals in departments and retail locations being audited
Record each audit procedure to support work performed and results obtained
Perform advanced level data analytics in support of projects
Complete audit programs including planning and being the auditor-in-charge for assigned audits
Identify risks and effectively communicate risks and proposed risk mitigation strategies to department management and employees
Contribute to the review of audit testwork completed by other auditors
Further integrate audit concepts into financial, regulatory and operational audits
Accomplish program objectives for complex audits within determined time constraints
Interface with and assist outside auditors to expedite their work
Independently draft audit reports for review by Audit Management
Respond to questions and provide complex consultative support to retail locations and departments
Train and mentor other employees in the department and proactively engage in training and development of staff
Update components of the risk assessment
Complete minimum Continuing Professional Education (CPE) requirements to comply with department standards and to maintain certifications
Perform other duties and projects as assigned
Understand and comply with all provisions of the Safety in the Workplace policy
Minimum Requirements
Typically requires a bachelor's degree in related field and a minimum of 5 years of related experience.
A combination of post-high school education, job related certification and related experience equivalent to 7 years may be considered in lieu of minimum requirements
Professional certification(s) (Certified Internal Auditor- specifically required to align with the IIA Standards of the QAIP function) obtained
Preferred Requirements
Prior experience with Quality Assurance Improvement Program activities
Prior experience working for a public company or bank in a Sr Auditor capacity
Previous assurance or consulting experience
Prior experience with audit specific data analytic techniques
Previous experience in banking regulation compliance, risk and control matrices
Knowledge, Skills, and Abilities
Solid foundation in business process description, risk identification, control design assessment, and control testing
Strong leadership skills to effectively lead others in the Audit department to achieve maximum performance through training and coaching
Ability to solve complex problems and implement solutions
Critical analysis skills to assess alternative solutions, conclusions or approaches to solve problems
Active learning skills to understand the implications of new information for problem solving and decision making
Active listening skills by giving full attention to what others are saying, taking time to understand the points being made and ask questions as appropriate
Proficient knowledge of business processes in the financial industry
Advanced knowledge of data analytic strategies
Excellent verbal and written communication skills and ability to comprehend complex problems
Strong customer-service and interpersonal skills
Advanced knowledge of COSO framework and risk and control analysis
Advanced skills in Microsoft Excel and Word, PDF and similar applications, and the ability to learn and work in the eGRC system
Strong analytical skills
Ability to work under strict time constraints and meet deadlines
Ability to work with all levels of employees and management as well as outside examiners
Knowledge of applicable regulations
Working Conditions and Physical Requirements
Frequently remains stationary throughout a typical business day
Frequently operates a computer and other office machinery, such as a calculator, copy machine, and computer printer
Occasionally moves about inside the office to access file cabinets, office machinery, and other rooms
Occasionally positions self to access drawers and shelves of various heights
Frequently reaches for and handles paperwork and files
Constantly communicates with customers, coworkers, and management in-person and on the phone
Must be able to exchange accurate information
FirstBank does not currently offer fully remote positions, except as required by law. The actual number of in-office days that may be required will vary by business unit, role, and business need.
Salary Range
$92,144.00 To $153,920.00
Statement of Benefits
FirstBank offers a suite of benefits that support our employees’ professional, financial, physical, emotional and spiritual well-being. Benefits currently offered with our positions include: Paid Time Off/paid leave programs, 401K/Employee Stock Ownership, United Healthcare medical, MetLife dental, VSP vision, Employee tuition reimbursement, Volunteer Time Off, Short-Term Disability, Long-Term Disability, and Group Life Insurance/AD&D
FirstBank is an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other legally protected characteristic. FirstBank does not permit pay inequities. Anyone who believes they have been subject to pay inequity should immediately report their concerns to the Human Resource Department.
This job opportunity is expected to close on May 31, 2024
This job opportunity’s deadline has been extended to June 5, 2024
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)