Restaurant General Manager's responsibilities include maintaining the restaurants revenue, profitability, and quality goals. Restaurant General Manager will ensure efficient restaurant operations, as well as maintain high production, productivity, quality, and customer-service standards.
Responsibilities:
Coordinate the entire restaurant operation
Deliver superior guest services and ensure absolute customer satisfaction
Respond efficiently to customer complaints
Enforce and offer the best quality of products possible
Organize and supervise shifts
Appraise personnels performance and provide feedback to keep them upbeat and productive
Estimate consumption, forecast requirements, and maintain inventory
Track compliance with sanitation and safety rules and regulations for employees and restaurant
Control costs
Successfully promote and publicize the brand
Nurture a positive working environment and lead by example as a restaurant manager
Perform other duties as assigned
Requirements:
Proven working experience as a restaurant shift manager or restaurant general manager
Demonstrated career experience in customer service management
Extensive food and beverage knowledge
Proficiency in English and Spanish
Computer literacy and familiarity with restaurant management software
Strong leadership, motivation, and people skills
Restaurant Management Experience
Strong Coaching Skills
Flexible schedule
Acute financial management skills
Must have a valid driver's license