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Shepard Exposition Services is seeking a Logistics Specialist will solicit, quote, and sell local, regional, and domestic shipping services. This will include air, group, van line, flatbed, truckload, and caravan.
Essential Job Duties
Sell and administer logistics services both in-house and occasionally at show site
Provide rate quotes with a target defined profit margin
Provide routing with preferred carrier base
Set up FTL and LTL loads through preferred carrier program
Provide customers with proper shipping documents, including shipper letter of instructions, bill of lading, and labels
Track and trace shipments from pickup through POD
Invoicing and cash collections for balance dues
Process and maintain accounting reports for A/R purposes
Handle overages, shortages, and damages
Process and resolve claims filed by customers
All other duties as assigned
Requirements
Ability to work overtime and on-call on weekends when required
At least 1 year of experience selling and servicing shipping or transportation services
At least 1 year of customer service experience
Excellent oral and written communication skills
Ability to organize tasks and meet deadlines
Experience using web-based shipping vendor websites
High Proficiency in Windows, Microsoft Office, and ability to use standard office equipment
College degree preferred but can be substituted for relevant work experience
Demonstrate Core Values of Caring, Commitment, Integrity, Spirit, Responsiveness, Inclusive, and Teamwork
Ability to perform as a responsible ESOP owner making daily decisions to benefit the client and company
Treat all internal and external customers with courtesy and respect, as outlined in our Blue Diamond Customer Service Program
Shepard is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, color, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, veteran status, or other non-merit factor. All employment decisions are made based on business need, job requirements and individual qualifications, and merit.