Are you ready to join an exceptional team dedicated to delivering authentic Chinese cuisine in an innovative and welcoming atmosphere? China Mama invites you to become a valued part of our vibrant dining experience, where tradition meets innovation and every meal is a tasty, delightful journey.
Job Responsibilities
As a Server at China Mama, you will play a pivotal role in creating a memorable dining experience for our patrons. Your responsibilities will include:
- Serving patrons with food and beverages in a positive and friendly manner, embodying our commitment to exceptional customer service.
- Offering valuable information to assist patrons in making food and beverage selections, enhancing their overall dining experience.
- Presenting ordered choices promptly and efficiently, ensuring seamless service throughout the meal.
- Maintaining the dining ambiance by bringing an enthusiastic attitude to every interaction and ensuring a welcoming atmosphere for all guests.
- Preparing the dining area by setting up tables with decorations, condiments, utensils, and other essentials that contribute to a pleasing aesthetic.
- Upholding sanitation, safety, and alcohol beverage control policies to safeguard both patrons and the establishment.
- Assisting patrons in choosing dishes and beverages by suggesting courses, explaining chef specialties, and providing insights on suitable pairings.
- Facilitating effective communication between patrons, the kitchen, and the bar to ensure precise execution of orders.
- Attending to patrons' unique dietary needs and special requests, demonstrating an attentive and personalized approach.
- Monitoring meal progression and coordinating timing with kitchen staff to ensure a seamless flow of service.
- Enhancing patrons' experience by promptly delivering their selections and providing any necessary accompaniments.
- Maintaining table settings by clearing courses, replenishing utensils, and promptly addressing any special needs.
- Concluding the dining experience by expressing gratitude for patrons' choice and inviting them to return, leaving a lasting positive impression.
- Managing payments, issuing bills, and processing payments accurately and efficiently.
Qualifications/Skills
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