This job was posted by https://www.azjobconnection.gov : For more
information, please see: https://www.azjobconnection.gov/jobs/6497706
General Summary
Slot Shift Supervisor is responsible for the direct supervision of the
slot ambassadors. Follows all operating procedures, safety regulations,
ensures compliance with gaming regulations and Aquarius policies and
procedures. Reports to Shift Manager and/or Assistant Shift Manager.
Essential Duties and Responsibilities
Ensures compliance with all gaming regulations, internal policies and
procedures.
Responsible for the approval of slot jackpots within departmental
internal policies and procedures.
May be responsible for maintaining all aspects of departmental daily
operations in the absence of a Shift Manager and/or Assistant Shift
Manager.
Responsible for the supervision of team members in an assigned area to
ensure proper guest service.
Works in conjunction with the Shift Manager and/or Assistant Shift
Manager in training, evaluation and supervision of all team members
within their scope of responsibility.
Works in conjunction with the Shift Manager and/or Assistant Shift
Manager to detect any team member or guest irregularities.
Works in conjunction with all other departments, including Food &
Beverage, Facilities, Casino Cage, etc., to ensure proper guest service.
Ensures consistent and timely compliance with all gaming and internal
control policies and procedures.
Ensures that departmental guest service standards are met.
Effectively relates ideas for improvements, as well as soliciting team
member input, both inside and outside of the department.
May be responsible for serving drinks to accommodate guest
service/recovery.
Ensure compliance with all applicable gaming laws and company internal
controls, policies and procedures, Title 31, and federal regulations
Perform any other duties as assigned by management.
Provide outstanding guest service to all internal and external guests.