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UnitedHealth Group Resiliency Consultant in Letterkenny Ulster, Ireland

Resiliency Consultant – Ireland Remote

Optum, the fast-growing part of UnitedHealth Group, is a leading information and technology-enabled health services business. Our teams are dedicated to modernising the health care system and improving the lives of people and communities.

Serving virtually every dimension of the health system, we work with a diverse set of clients across 150 countries – from those who diagnose and treat patients to those who pay for care, deliver health services, and those who supply the cures. Optum maintains operations across North America, South America, Europe, Asia Pacific and the Middle East. Our innovative partnerships provide technology and tools that enable unprecedented collaboration and efficiency. As a result, we can tap into valuable health care data to uncover insights and develop strategies for better care at lower costs.

About the Role

The purpose of this position is to provide leadership to business continuity planners. A key focus of this role is to develop risk mitigation strategies for critical business functions related to unplanned business disruption and assuring accuracy, consistency, and completeness of business segment contingency plans. Key activities include coordinating business continuity planning efforts and acting as a subject matter expert, working with plan owners and corporate teams to develop, update, enhance, and monitor business continuity plans including facilitating communications between recovery team members, IT, and corporate subject matter experts. This position provides coordination and support of Global Crisis Management function with segment recovery team members and facilitates timely identification, escalation, resolution and follow-up on issues.

Primary Responsibilities:

• Provide leadership, business continuity (BC) expertise, and support to business continuity planners and executives

• Assure accuracy, consistency, and completeness of business continuity plans for critical business areas in order to maintain continued operations, asset protection, and loss mitigation in the event of a disruption

• Analyze recovery strategy assessment data to identify and mitigate areas of existing and emerging business risks/losses.

• Provide support as needed to the Global Crisis Management team by facilitating timely identification, escalation, resolution and follow-up on event-related business recovery issues; Provide on-call coverage, and leadership to the Business Recovery Teams

• Oversee highly complex business continuity and crisis management activities

• Research, analyze, evaluate and report on all aspects of the business groups’ Business Continuity program(s)

• Participate in the development of the program’s annual objectives, timetables, and resource requirements

• Ensure measurement tools are in place to evaluate effectiveness of the programs within the business groups

• Interpret internal business continuity policies as they relate to programs for business segment leadership and recovery teams

• Develop reports and deliver presentations to senior key stakeholders

• Participate in the development of communication, training and educational programs related to program outcomes

• Leading program maturing projects. Ensure projects adhere to strict budget and timeframe constraints

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• CBCP Certificate (Certified Business Continuity Professional) or MBCI (Member Business Continuity Institute)

• Experience in presenting, including the ability to interface with senior management and internal/external key stakeholders

• Strong experience of progressive responsibility/ experience in business continuity and crisis management planning

• Knowledge of Business continuity program testing, plan development and maintenance

• Strong proven knowledge of business continuity and disaster recovery methodologies and principles, including current industry standards and practices.

• Leadership experience including the ability to interact with individuals at all organizational levels to build solid team relations

• Ability to use the Fusion Framework System

• Excellent communication skills

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

For more information on our Internal Job Posting Policy, click here.

All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2023 Optum Services (Ireland) Limited. All rights reserved.

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