Description
Position Title: Assistant Store Manager
Status: Hourly, full-time
SUPERVISES: Oversee the activities of staff, volunteers, and/or
community service personnel.
The Salvation Army is an equal opportunity employer.
EDUCATION AND WORK EXPERIENCE:
High School degree or equivalent
Three years of demonstrated experience in a retail environment
Strong interpersonal skills
Demonstrated knowledge of cash controls and cashier procedures
Experience reading computer spreadsheets and working with email, internet
skills, Excel, Word, and other computer programs
Ability to calculate figures and amounts such as discounts and margins
Have a basic working knowledge of office machines
Retail and supervisory experience preferred
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Provide leadership and direction to assigned associates. Maintain daily
production schedules and ensure safety, quality and production requirements
are met. Track and coordinate department manpower, production, and budget.
Analyze problems and implement countermeasures to improve department
performance. Coordinate with other Assistant Managers and departments.
Detail oriented
Team player with a spirit of cooperation and work with all others towards
goals set by management
Ability to communicate to Corps Officers, Business Administrator, Store
Manager, employees, customers, and donors in a professional and amiable manner
Job requires the ability to analyze information and evaluate results to choose
the best solution in solving problems
Careful about accuracy, and thorough in completing work tasks
Job requires being pleasant with donors, fellow employees and customers,
displaying a good natured, cooperative attitude
Able to delegate job tasks and give instructions in an oral and/or written
manner
Self starter
Strong use of the English language in verbal communication
Good organizational skills
Ability to work with the public in a courteous manner
Must always exercise patience and be professional
Ability to work in a fast-paced environment and maintain poise under pressure
Customer service mindset
Ability to work with minimum direct supervision in and out of the production
and/or warehouse areas
Ability to read a map and assist in address location.
Must complete and adhere to Protecting the Mission requirements and
guidelines, including the ability to pass a TSA background check
A valid, in-state license and ability to pass The Salvation Army's
in-house driving test and MVR check
If employee owns his/her own vehicle, must possess current auto insurance
for instances in which a personal vehicle is used on TSA time and/or
business. Please note that TSA adheres to the federal standards regarding
mileage reimbursement.
SCOPE OF POSITION:
The Assistant Manager will work in coordination with the Store Manager in the
responsibilities of meeting daily goals, motivation and development of store
staff, merchandise organization, production, customer service, and
sales while maintaining a clean organized retail setting. When the Store
Manager is not on site, the Assistant Manager will be responsible for all
daily activities in the store. Will be required to cross train in other
Thrift Store departments and provide supervisory coverage in those areas as
needed to include but not limited to operating a cash register, stock
clothing racks, tag sales floor items, etc.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
In coordination with and as designated by the Store Manager, oversee:
Personnel
Plan and prepare work schedules
Train new employees and volunteers
Demonstrate the highest standards of courtesy with employees, customers,
and donors. They will exemplify the highest standards of integrity in
leadership and loyalty to the job, supervisor, and to the Corps of The
Salvation Army.
Be involved in motivating, developing, and directing people as they
work, identifying the best people for the job. They will encourage and bu ld
mutual trust, respect, and cooperation among team members, actively
interacting with employees. Will provide specific written input for annual
evaluations of employees and evaluation of volunteers as needed from referring
The Assistant Manager will facilitate regularly scheduled staff meetings to
communicate the goals of the organization and recommendations for improving
operations. The Assistant Manager will be given an opportunity for input with
ideas and concerns that they have regarding the operations.
The Assistant Manager shall ensure that all staff and volunteers will be
thoroughly orientated in safety and accident policy and procedures as outlined
in The Salvation Army Employee Handbook.
The Assistant Manager must be willing and able to handle all duties as noted
under the Store Associate job descriptions when called upon to do so. The
Assistant Manager will have other specific duties as assigned by the Manager.
These may include:
Coordination of Advertising and Promotions
Interviewing and Hiring
Building customer loyalty - Actively interact with customers
General Responsibilities
The Assistant Manager must be cross-trained in all store positions and able to
cover open shifts to ensure coverage when needed. The Assistant Manager may
also assist in any given position during busy periods (ex. cashiering,
stocking, etc.)
The Assistant Manager, along with the... For full info follow application
link.
All qualified applicants will receive consideration for employment without