Shire Senior Employment Relations Specialist in Lexington, Massachusetts

Primary Duties:

The Employee Relations Specialist will act as the central point of contact and subject matter expert for employee relation issues and concerns. The ER Specialist coaches and advises people managers on progressive discipline, performance management, conflict resolution, and employment risk matters ensuring a consistent and aligned approach when managing employee relations across the business. He/she will participate with the HRBPs and senior management in the development and execution of HR strategies and/or programs that enhance employee job satisfaction, productivity and retention. He/she will gather detailed, pertinent information by conducting fact-finding interviews and investigations, interpret the findings, prepare documentation associated with employment claims, and document & track disciplinary actions taken for corrective action, grievances, absence and performance management and organizational changes. In addition, the Candidate will work with Shire's legal and compliance department on complex employee relations issues. He/she will maintain a positive employee relations environment including enabling management capability, oversight of manager's employee relations activities, maintaining the pulse of employee's ER experience, providing care and professional handling of issues/cases. The ER Specialist will identify employee relations trends and share findings with both the HRBP's and senior management so that proper diagnosis of issues can be determined.


  • 35% Gather information and prepare documentation associated with employee relations issues. Work with people managers to prepare appropriate progressive discipline documentation. Conduct fact-finding interviews and investigations. Work with legal counsel and compliance as needed.

  • 35% Provide expert advice, coaching, and assistance to management to address an array of employee conduct and performance issues and grievances with fluctuating levels of complexity while keeping HRBP's informed of the status, recommendations, and diagnosis of trends that may need attention. In addition, participate in progressive discipline meetings to ensure clarity of message delivered to employee.

  • 30% Contribute to ER best practice education and policy development and provide counsel and guidance to manager and employees regarding HR policies, procedures, and practices

Education and Experience Requirements:

  • Bachelor’s degree preferred; qualification in Human Resource Management is preferred plus a minimum of 5 years’ experience in HR/Employee Relations.

  • Experience with Employee Relations in a diverse environment (exempt and nonexempt workforce)

Key Skills, Abilities, and Competencies:

  • Must possess thorough knowledge of Federal and State employment laws, and skill in applying fundamental HR laws, principles, practices, methods, and techniques for providing advisory services on management-employee relations support that include discipline, appeals, grievances, performance based actions, and unfair labor practice charges.

  • Familiarity with HR Shared Services, HRIS systems, processes and policies

  • Strong knowledge of MS Word, Excel, PowerPoint and Outlook

  • Ability to work in a fast paced and matrixed environment with demonstrated ability to juggle multiple competing tasks and demands with the appropriate sense of urgency

  • Exhibit a strong business acumen by developing an understanding of Shire’s business and seeing how one's own role and function relates to Shire's business objectives

  • Strong client/customer focus, coupled with a collaborative style • Ability to handle confidential materials/issues, employee files, salary information, organizational change, grievances, performance reviews

  • Strong attention to detail in composing and proofing materials, establishing priorities, scheduling and meeting deadlines • Ability to interact and communicate well with individuals at all levels of the organization and across cultures including the ability to handle difficult conversations

  • Ability to build authentic relationships by making oneself available to others and listening to and respecting the perspectives and opinions of others

  • Must possess excellent writing skills for the purpose of composing/drafting correspondence such as: disciplinary/adverse and performance based actions letters (e.g. reprimands, proposal and decisions for suspensions/removals, performance improvement plans, reduction in grade and pay, etc.)

  • Strong influencing skills and the ability to coach employees and management through complex, difficult and emotional issues and influence decisions without direct decision making authority

  • Demonstrated ability to resolve problems or issues by gathering and assessing information, taking advice, and using judgment that is consistent with standards, practices, policies, procedures, regulation or government law

Complexity and Problem Solving:

  • ER issues of diverse scope where analysis of data gathered requires evaluation of identifiable factors

  • Demonstrates good judgment in selecting methods and techniques for obtaining solutions

  • Networks with senior internal and external personnel within the area of Employee Relations

Internal and External Contacts:

  • Employees, Managers, Employee Relations Team, HR Operations Team Members, HR COEs, HRBP Team, Internal and External Legal Counsel, Compliance Team, HSE Team

Other Job Requirements:

  • Some local travel may be required

Notice to Employment / Recruitment Agents:

Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from Shire’s Talent Acquisition department. Any agency candidate submission may only be submitted to positions opened to the agency through the specific Agency Portal. Shire will only pay a fee for candidates submitted or presented where there is a fully executed contract in place between the Employment / Recruitment agents and Shire and only if the candidate is submitted via the Agency Portal. Candidates submitted or presented by Employment / Recruitment Agents without a fully executed contract or submitted through this site shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.

Equal Employment Opportunity

Shire is an Equal Opportunity Employer committed to a diverse workforce. Shire will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, national origin, ancestry, age, sexual orientation, marital or civil partnership status, pregnancy, gender reassignment, non-job related mental or physical disability, genetic information, veteran status, military service, application for military service, or membership in any other category protected under law.

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Reasonable Accommodations

Shire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please call 484-595-8400 and let us know the nature of your request and your contact information.

Shire is the leading global biotechnology company focused on serving people with rare diseases and other highly specialized conditions. We strive to develop best-in-class products, many of which are available in more than 100 countries, across core therapeutic areas including Hematology, Immunology, Neuroscience, Ophthalmics, Lysosomal Storage Disorders, Gastrointestinal/Internal Medicine/Endocrine and Hereditary Angioedema; and a growing franchise in Oncology.

Our employees come to work every day with a shared mission: to develop and deliver breakthrough therapies for the hundreds of millions of people in the world affected by rare diseases and other high-need conditions, and who lack effective therapies to live their lives to the fullest.