Shire US Commercial Specialty Pharmacy Data Business Partner in Lexington, Massachusetts

Primary Duties

The purpose of this role is to provide expert level support to Shire’s US Commercial organization with products that move through the Specialty Pharmacy distribution channel (henceforth referred to as “Specialty Products”), concerning secondary data; primarily sales and prescription data obtained directly from Specialty Pharmacy, but also may include secondary market research, EMR data, and market information among others. A high level of understanding of the complexities of Specialty Data across different disease states and sources will be key, along with effective communication of the strengths and weaknesses of these sources to stakeholders, is vital for the role.

This role will work across a wide range of stakeholders ranging from colleagues in US Commercial, US Pricing and Market Access, US Patient Services, and finance. The successful candidate will need to be able to manage this wide variety of stakeholders who all demand a lot from Specialty Product data, and may have differing priorities.

The successful candidate will be someone who will be seen by stakeholders as a subject matter expert in Specialty Data. This will be achieved by leveraging the candidate’s past and current experience which will be further developed by working with the Commercial Data Management team and with Specialty Data suppliers and vendors to identify solutions to fill any gaps identified by the internal team and stakeholders.

This role is part of the Commercial Data Management (CDM) Team, which is reporting into the US Commercial Organization. Therefore it will be required to partner with CDM team members, to ensure that the most appropriate Data is procured for relevant stakeholders in a cost effective and efficient manner.

Day to day responsibilities will include stakeholder communication and requirements gathering, manage vendors, lead projects, prioritize requests, and plan and organize analysis. He or she will also be expected to plan for future needs as the healthcare market and Shire’s business evolves. Additionally, This role will also be responsible for ensuring awareness and understanding of how to use already available Data. Therefore this person will be responsible for setting up appropriate trainings, meetings and webinars with stakeholders.

This position will be responsible for partnering with Market Access in managing relationships and leading negotiations with key Specialty Pharmacy vendors for data acquisition. As part of this, the person must be able to analyze and communicate Data purchase contract provisions to relevant stakeholders as well as be aware of Shire policies (in particular the Contracting and Data Privacy policies).

Finally, As the Data will be utilized across the organization, this role will be responsible for ensuring this data is made available to stakeholders (as permitted by contracts) and used appropriately.


Job Function and Description


Franchise Business Partner:

  • Review Weekly Data Quality reports with franchise partners

  • Understand business’ Data needs and use to drive decision making

  • Capture, document, and communicate franchise Specialty Product Data requirements and needs to data suppliers

  • Ensure Data purchases address business priorities in a cost-efficient way


Vendor Management:

  • Manage 1-2 franchise implementations of Data Aggregator

  • Communicate and coordinate franchise Data priorities with Data Aggregator Vendor, Specialty Pharmacy Partners, and other data suppliers


Contract Administration:

  • Collect Specialty Product data requirements from Franchise Partners and communicate these needs to Data Partners and vendors

  • Partner with Legal, procurement, and finance to draft SOWs and negotiate Specialty Product data contracts on behalf of franchise partners


Proactively communicate with stakeholders about and train stakeholders on available Data

Education and Experience Requirements

  • A Bachelor’s degree or equivalent. Master’s degree a bonus.

  • 4-7 years of experience in the pharmaceutical industry with expert knowledge of secondary data sources and Specialty Pharmacy

  • In depth knowledge of the Specialty Pharmaceutical market and the differences between retail and Specialty markets, data sources, and distribution models

  • Experience in Rare Disease and/or Specialty Markets is a requirement

Key Skills, Abilities, and Competencies

Skills / Qualifications:

The individual in this role should be knowledgeable about available Specialty Pharmacy Data, the differences in this data compared to syndicated (retail) data, and the specific limitations and opportunities unique to Specialty Products

A few key attributes and past experiences necessary for this role include but are not limited to:

  • Highly organized with the ability to track multiple open items and priorities to completion

  • Ability to manage vendors and hold them accountable to SOW and contractual terms

  • Ability to rapidly build close and meaningful relationships with stakeholders to understand and meet franchise data needs

  • Strong skills in data analysis and in the technical packages (Dataview, Excel), including advanced excel functions to ensure quick and effective data analysis

  • Strong communication skills to prepare clear insights and recommendations to be shared with customers at various levels in the business

  • Excellent project management skills focusing on projects involving multiple stakeholders (e.g. IT, Procurement, Vendors)

  • Strong interpersonal skills with demonstrated ability to influence/motivate stakeholders and drive toward consensus.

  • Excellent presentation skills with the ability to establish logical and story flow and skilled in choosing best graphic representation for points to be made. Experienced presenting to senior management, with strong Microsoft Office skills especially Excel and PowerPoint

  • In depth understanding of senior sales and marketing managerial expectations and requirements in Pharma industry

  • Exceptional written and verbal communication skills across and up and down the organization

  • Willingness to be flexible and operate as part of a high performing team to deliver on the team’s priorities.

  • Experience dealing with various interrelated, interdependent systems. Experience leveraging systems for process enablement and to provide solutions compliant with contract terms, Shire policies and overarching considerations.

The Individual in this role will need to be comfortable navigating in and comfortable with change and ambiguity. Key skills required for this should include

  • Ability to work in ambiguous or new situations by demonstrating a structured approach to diagnosing the problem, analyzing alternatives and recommending and implementing best solutions.

  • Decides and acts, even when faced with uncertainty

  • Quickly focuses on the critical issues while prioritizing current work

  • Able to grasp new / cutting-edge solutions, quickly adopt them, and communicate these solutions is a clear concise manner to stakeholders

Complexity and Problem Solving

Very complex decisions involving multiple constituents. Decisions are multi-faceted and involve multiple interdependencies. Will provide recommendations based on business and stakeholder priorities, combined with objective analysis of data and insight generation.

Notice to Employment / Recruitment Agents:

Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from Shire’s Talent Acquisition department. Any agency candidate submission may only be submitted to positions opened to the agency through the specific Agency Portal. Shire will only pay a fee for candidates submitted or presented where there is a fully executed contract in place between the Employment / Recruitment agents and Shire and only if the candidate is submitted via the Agency Portal. Candidates submitted or presented by Employment / Recruitment Agents without a fully executed contract or submitted through this site shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.

Equal Employment Opportunity

Shire is an Equal Opportunity Employer committed to a diverse workforce. Shire will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, national origin, ancestry, age, sexual orientation, marital or civil partnership status, pregnancy, gender reassignment, non-job related mental or physical disability, genetic information, veteran status, military service, application for military service, or membership in any other category protected under law.

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Reasonable Accommodations

Shire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please call 484-595-8400 and let us know the nature of your request and your contact information.

Shire is the leading global biotechnology company focused on serving people with rare diseases and other highly specialized conditions. We strive to develop best-in-class products, many of which are available in more than 100 countries, across core therapeutic areas including Hematology, Immunology, Neuroscience, Ophthalmics, Lysosomal Storage Disorders, Gastrointestinal/Internal Medicine/Endocrine and Hereditary Angioedema; and a growing franchise in Oncology.

Our employees come to work every day with a shared mission: to develop and deliver breakthrough therapies for the hundreds of millions of people in the world affected by rare diseases and other high-need conditions, and who lack effective therapies to live their lives to the fullest.