This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/12569974 Overview
Subordinate Positions: None
Location: Libertyville, IL
Salary Range: \$40,000 - \$44,000
Overview: Snap-on Credit LLC is the financial arm of Snap-on Inc., a
\$3.7 billion, S&P 500 company, and leading global innovator,
manufacturer and marketer of tools, equipment, diagnostics, repair
information and systems solutions for professional users performing
critical tasks. Products and services are sold through the company\'s
franchisee, company-direct, distributor and internet channels. From our
headquarters in Libertyville, IL Snap-on Credit provides financing to
technicians, students of automotive technical institutions, and shop
owners for the purchase of Snap-on hand tools, power tools, tool
storage, and diagnostic products through our Extended Credit program.
Position Summary: Entry level position in which the primary
responsibility is collections of early stage delinquent accounts in the
Extended Credit portfolio within a regional business unit. Position will
be responsible for directing and coordinating EC collections;
evaluating, recommending and implementing solutions to resolve
delinquency issues; and promoting and marketing Credit Sales programs to
Franchisees and customers, while preparing for the potential role of an
Associate Account Manager.
Responsibilities
Position Responsibilities:
- Collection of EC accounts to achieve established Corporate/Regional
goals
- Extensive phone contact collecting on active delinquent accounts
- Coordinate collection efforts with Franchisee network
- Coordinate product return with Account Managers/Senior Account
Manager
- Report and consult with management on major issues
- Achieve assigned delinquency/loss goals and metrics
- Answer field and customer questions
- Resolve credit/payment problems
- Assist in promoting Credit Sales programs and promotions
Qualifications
Requirements:
- High school diploma.
- 2 years customer service or collections preferred
- Bachelor\'s degree is preferred
Business understanding and demonstrated skills and knowledge in:
- Credit and collections
- Communications - verbal and written
- Computer applications
- Negotiation
The following individual skills and characteristics are particularly
important:
- Analytical
- Standards and Ethics
- Approachable
- Decisive
- Collaborative
Working with Snap-on has benefits! Company-paid benefits
include:
- Medical, basic dental, basic life, basic accidental death, and
dismemberment coverage
- Short term and long-term disability, Employee Assistance Program
- Business travel accident insurance
- Other health education programs including smoking cessation, annual
wellness screening and seasonal flu shot
- Market competitive compensation with rewards for high performance
and special skills
- Bonus, incentives, awards, or sales commissions depending on
position and level
- Base pay progression through lateral & promotional development on
both managerial and technical career paths
- Paid time off, vacation, and paid holidays
- Tuition Assistance Plan
- Employee Stock Purchase Plan - annual optional enrollment period
- Retirement programs including 401(k) Plan with matching employer
contributions
Will be required to pass an immediate drug test upon offer.
Travel: No travel expected
Effort: Normal working hours
Working Environment: Normal office environment
Snap-on is an Equal Opportunity Employer,
Minority/Female/Disabled/Veteran
For additional information please reference our careers website at
Careers \| Snap-on Incorporated