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CBRE Account Management Director- US Remote- Life Sciences in Lincoln, Nebraska

Account Management Director- US Remote- Life Sciences

Job ID

170867

Posted

11-Jun-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Facilities Management

Location(s)

Chicago - Illinois - United States of America, Remote - US - Remote - US - United States of America

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

About the role

As a CBRE Account Management Director, you will assist with the oversight of the department responsible for delivering all client commitments.

This is part of the Operations Management job functions. They are responsible for coordinating staff functions and operations that support the organization’s goals and strategies.

This is a remote opportunity but Chicago or IL preferred.

What you’ll do

  • Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and mentor. Oversee the recruiting and hiring of new employees.

  • Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.

  • Interact and consult with clients to understand business needs. Coordinate the resources needed to service projects, build strategic operational plans, and balance the expectations of clients with the execution of work.

  • Oversee the management of sales and relationships with key customers. Ensure accurate services and improvements are being carried out. Troubleshoot and solve conflicts.

  • Direct the project process. This includes developing project plans, crafting a project team, and managing timeframes and performance.

  • Verify the timely and successful delivery of solutions according to client needs and objectives as well as contract specifics.

  • Consult with internal and client teams to define project requirements, investigating various approaches to attain end results.

  • Apply a robust knowledge of multiple subject areas, the business, and key drivers which impact departmental and cross-functional performance.

  • Lead by example and model behaviors that are consistent with CBRE RISE values. Persuade managers and other colleagues to take action while being guided by the organization's functional business plans. Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal.

  • Identify and solve multi-dimensional, complex, operational, and organizational problems using the appropriate resources within or outside the department.

  • Significantly improves and changes existing methods, processes, and standards.

What you’ll need

  • Bachelor's Degree preferred with 8-12 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

  • Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.

  • Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and balance problems.

  • Leadership skills to set, run and achieve targets with a direct impact on multiple departments results within a function.

  • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

Why CBRE?

CBRE offers excellent Medical, Dental, Vision & Matching 401k Program!

Disclaimers

  • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

  • California, New York, Massachusetts, Colorado & Washington State Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training and experience. The compensation range is about $185,000 annual to $205,000 base salary plus 20% target bonus. The compensation offered to a successful candidate will depend on the candidate’s skills, qualifications and experience.

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccomodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

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