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Description:
About TEKsystems Global Services As an organization, TEKsystems Global Services (TGS) provides a continuum of services ranging from Engagement Management to full functional Outsourcing including Offshore Centers in Canada and India. Our model provides the ability to engage customers beyond staffing when asked for more ownership, capabilities, or methodology while enhancing client/consultant support. We partner with progressive leaders to create opportunity, accelerate business transformation and help build the enterprises of tomorrow. We work with 80% of the Fortune 500 to address their technology, strategy, and talent needs. We innovate so industries stay ahead of what’s next. As a full stack technology and talent services provider, we partner with our customers across the globe to own change. Join us. Job Description At TEKsystems Global Services, we live in the tech world. We’re out in front of the trends and tools that shape industry and create fresh opportunities. All-in, fully engaged, high energy partnership is how we approach everything – our commitments and our people. Our people are at the center, fueling our high-performance and our inclusive culture. We’re doers, looking for doers who do the right thing. Roll-up your sleeves thought-leaders focused on creating possible. Team champions who declare success only when everyone achieves their ambitions. Sound like the career experience you’ve been searching for? We’re looking for a ServiceNow Engineer to join our team. A practitioner who accelerates outcomes, affects positive change, and moves business forward. Let’s partner. Together, we can accomplish amazing things. Here’s what the opportunity supported through our TGS Talent Acquisition Team requires: The ServiceNow Systems Engineer will provide technical expertise and execution of projects / engagements for our clients on the ServiceNow platform. The different types of projects / engagements that this person would participate in may include, but are not limited to the following: • Existing ServiceNow enhancements in modules such as o ITSM o Service Catalog o SecOps o IRM o SPM o Reporting & Dashboards • New ServiceNow implementations of the above modules. • ServiceNow release upgrade. This position will work with Practice Architects and project / engagement managers to understand client and scope requirements and what tasks this role will fulfill for each project / engagement. The engineer will serve as a technical resource on the following technologies: • Primary technology expertise required: o Knowledge of ServiceNow platform o ITSM knowledge o Service Catalog Roles and responsibilities may include, but are not limited to the following: • Gathering and documenting discovery information in an efficient manner. • Assist in compilation and analysis of discovery information, providing findings and recommendations as appropriate • Assist in planning and design of new implementations • Implementation and build-out of enterprise-class ServiceNow workflows, scripting, and configuration. • Creation and execution of test plans for changes • Troubleshoot and solve highly complex technical issues using a logical troubleshooting approach with attention to detail, status reporting, and SOPs • Provide daily reporting of events, activities, and documentation updates
Skills:
Servicenow, Itsm, Development
Top Skills Details:
Servicenow,Itsm,Development
Additional Skills & Qualifications:
Job Qualifications and Experience: Knowledge Skills and Abilities: • 5+ years of ServiceNow admin and development experience. • Ability to work remotely as primary location but can also travel to customer sites as needed, up to 10%, depending on the project / engagement • Effective verbal / written communications skills and the ability to explain and document technical activities • Ability to interact and collaborate successfully with a wide variety of business, operating, and technical staff • Excellent customer communication and time management skills • Must have strong relationship building/management skill • Knowledge of ITSM concepts – ITIL Certification is an asset Education: Associate degree in information technology or a related field, or equivalent training/educating/experience required. • ServiceNow Certification(s) in the one or more of the above modules preferred • Intermediate MS Office Skills • Knowledge of network, storage, server, and application architecture
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.