This job was posted by https://www.arjoblink.arkansas.gov : For more
information, please see: https://www.arjoblink.arkansas.gov/jobs/3872322
Description:\
General Description: Responsible for enthusiastically selling all
deposit products and services to new and existing customers. Help
increase branch growth by attaining sales and service goals and
maintaining a high quality of sales and service culture. Performs
routine customer transactions, including deposits, withdrawals, cash
advances, loan payments, transfers, and check cashing. Serves as a
liaison between customers and the Bank by providing account information,
opening new accounts, and professionally handling the customer\'s
needs.\
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Qualifications, Duties & Technical Skills:\
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Represent Eagle Bank to the customers in a courteous and professional
manner and provide prompt, efficient, and accurate service.\
Greet customers in a friendly manner and perform transactions in person
or via telephones, including deposits, withdrawals, cash advances, loan
payments, transfers, check cashing, cashier\'s checks, and traveler\'s
checks.\
Determine, through active listening and asking pertinent questions, the
most appropriate services to the customer\'s specific financial
situation and goals.\
Generate sales through quality customer service for new and existing
customers.\
Quickly learn about all products and services offered by Eagle Bank and
cross sell to the new and existing customers.\
Follow Bank procedures when performing transactions on teller
workstation and required equipment such as scanner, while ensuring that
others within the branch are adhering to the proper procedures.\
Manage the Teller Line employees through observation and coaching.\
Backup for Debit Card Manager and processing all debit card reports,
chargebacks etc.\
Balance Vault and the Automated Teller Machine accurately and
efficiently.\
Responsible for Cash Ordering/Shipping and assuring that the branch
stays within their assigned cash limit.\
Verify that all teller transactions are being scanned properly and in a
timely manner.\
Perform Monthly audits for the Branch and ensure that the Branch is
performing within audit guidelines including the proper use of dual
control where necessary.\
Monitor Cashiers Checks and Prepaid Card Inventories. Test alarms
monthly and check branch logs for appropriate signatures.\
Assist customers with all facets of their safe deposit boxes.\
Over see the processing of night drop and mail transactions.\
Assist with training of new personnel\
Perform as a team member in allocating and coordinating the work flow\
Comply with all department and company policies and procedures\
Understand and enforce Retail Banking policies and procedures and ensure
compliance by staff.\
Open and/or close the branch daily following proper security
procedures.\
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Basic Qualifications:\
Bachelors Degree (B.A.) from a four-year College or University; or three
to five years related experience or equivalent combination of educations
and experience.\
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