This job was posted by https://www.arjoblink.arkansas.gov : For more
information, please see: https://www.arjoblink.arkansas.gov/jobs/4203114
Summary of Job Duties:
**Position is considered Essential Personnel**\
\
The Dietetic Technician is responsible for daily routines and functions
in order to see that all patients receive meals in a timely fashion and
the meals meet the Physician order and patient preferences. The Dietetic
Technician Level I is responsible for assisting in planning and
implementing nutritional programs and services in the hospital.
Qualifications:
Minimum:
High School diploma/GED plus 2 years of experience in customer
service.
Ideal candidate is team-oriented and has great customer service
skills.
Must be able to work during Inclement Weather.
Must be able to work rotating Weekends and Holidays.
Preferred:
- Experience in a food service or patient care setting.
Responsibilities:
Assisting patients and ensures that patients receive meals and
nourishments in accordance to current diet orders and food
allergens.
Proactively seeks patients food orders for those who did not call
the call center, may have difficulty speaking, hearing or seeing,
and those that may need language assistance.
Takes food orders, promptly and accurately within the constraints of
the diet order, at the bedside with IPads.
Makes selections into the electronic meal selection on room service
assist and house selection criteria.
Updates and records patient information from the electronic medical
record, correct menu choices based on meal patterns, allergies and
patient preferences while alerting the Lead Room Service Ambassadors
or Supervisors to any issues.
Serves trays in a timely manner according to the departmental
policies and procedures.
Accurately identifies patient and appropriate tray by using two
patient identifiers.
Assesses and trouble-shoots issues at the point of service that may
impact patient satisfaction.
Responds to patient requests by communicating with appropriate
staff.
Retrieves trays from assigned patient units after the patients have
finished their meals.
Prepares beverages following thickened policies when required.
Stocks coolers, freezers and dry storage items in the patient food
area.
Stores supplies and food according to department standards.
Ensures FIFO, proper temperatures, and properly labeling standards
are applied
Follows cleaning checklist and maintains a clean and organized work
area
Greets customers in a courteous manner, identifying themselves by
name and department, maintains eye contact and offers assistance.
Serves as a role model for other employees by modeling appropriate
behaviors including taking initiative to cross-train and assist
others, exhibiting flexibility, and maintaining a focus on customer
service.
Demonstrates integrity, compassion, respect, and a positive attitude
to co- workers, patients, visitors, and UAMS staff regardless of
race, gender, sexual orientation, ethnicity, religious belief, age
and/or disability.
Completes other duties as assigned by management