This job was posted by https://www.arjoblink.arkansas.gov : For more
information, please see: https://www.arjoblink.arkansas.gov/jobs/4197171
Position Description:\
\
Job Purpose and Scope:\
\
Responsible for organizing, writing, and editing Bank policies,
procedures, communications, and learning solutions.\
\
Essential Job Functions:
- Reads, writes, compiles, and updates technical documents (i.e.,
descriptions, policies, processes, procedures, presentations, and
learning solutions) and ensures documentation is written in a manner
that is easy to understand.
- Guided by senior team members, identifies gaps between documented
user requirements and the functionality of software and Bank
processes.
- Ensures assigned projects and tasks remain on schedule.
- Adheres to established lifecycle for reviews, approvals, and edits,
verifying the clarity, completeness, accuracy, approvals, and
quality of assigned documents prior to publishing.
- Uses content management tools to organize material so it can be
easily searched and used and to create automated workflows that
improve the efficiency and accuracy of the technical writing
process.
- Standardizes the look and feel of documents and upholds
organizational and legal standards while also determining the best
approach and format of written communication for audience.
- Instructs business-line partners in using document templates and
established information architectures and may adapt templates for
specific scenarios.
- Writes and edits using grammar and mechanics conventions documented
in AP Stylebook and/or Chicago Manual of Style and the Bank\'s style
guide.
- Escalates problems or issues identified to senior team members.
- Regularly exercises discretion and judgment in the performance of
essential job functions.
- Maintains good punctuality and attendance to work.
\
\
Knowledge, Skills & Abilities:
- Knowledge of banking or finance within the scope of a technical
writer.
- Ability to communicate effectively both verbally and in writing,
with a keen eye for grammar, mechanics, and document design details.
- Ability to analyze the information needs of various audiences,
synthesize relevant material from a variety of sources, and
determine appropriate message and format for communication.
- Ability to navigate the workplace and interact with subject matter
experts (SMEs) in order to translate practice into formal documents.
- Ability to present information and facilitate group discussions.
- Ability to prioritize and manage multiple projects and tasks
simultaneously, with exacting deadlines.
- Ability to follow regulatory and Bank policy, procedures, and
guidelines, including rules and regulations related to writing
policies and procedures.
- Ability to work autonomously and maintain attention to detail.
- Ability to maintain confidentiality.
- Ability to interact effectively with individuals at all levels.
- Skill in using computer and Microsoft Office, including Word, Excel,
Outlook, PowerPoint, Adobe Acrobat Pro, and content management
software.
\
Job Expectations:Operate customary equipment and technology used in
a business environment, with or without accommodation.\
\
Note: This description is not an exhaustive list of all job
functions, duties, skills and job standards required. Other job
functions, duties, skills, and standards may be added. Management
reserves the right to add or change the job requirements at any time.\
\
Position Requirements:\
\
Basic Qualifications:
- Bachelor\'s degree in technical writing or related field, or
commensurate work experience, required.
- 2+ years of experience using Microsoft Word, Excel, and Adobe
Acrobat Pro, required (can include school/internship experience).
- 1+ years of work experience in technical writing; creating,
analyzing, and maintaining business processes; conducting and
writing risk assessments; or related work experience, required.
- 1+ year of experience in banking, preferred.
\
\
Bank OZK is an equal opportunity employer and give consideration for
employment to qualified applicants without regard to race, color,
religion, sex, national origin, age, sexual orientation, gender
identity, disability status, protected veteran status, or any other
characteristic protected by federal, state, and local law. Member FDIC.\
\