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Job/Position DescriptionThe Smart Training Program Coordinator performs complex (journey-level) consultative and technical assistance work related to the Texas Civil Commitment Office Reentry Reboot client training program. Work involves planning, developing, and monitoring vocational and educational programs; and providing consultative and technical assistance to agency staff and clients. May provide guidance to others. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Essential Job FunctionsPlans, develops, and monitors vocational and educational programs for the development of workplace technology skills.Delivers training in a classroom or e-learning environment.Participates in the planning and development of specialized training programs for clients.Provides supervision and guidance to clients participating in e-learning programs. Manages client behavior in the classroom.Analyzes training needs, develops curricula, course outline, training aids, and other instructional materials.Administer and collect program and class evaluation surveys and feedback forms from program participants and other stakeholders.Provide meaningful coaching opportunities to help program participants with problem solving skills, life-skills, setting priorities and identifying values.Maintain an encouraging, positive and respectful learning environment while providing exceptional customer services to program participants, partnering agencies and other stakeholders.Meet regularly with participants to assess program progress, provide supports and constant encouragement. Input all participant documentation, program/training progress, activities and case notes into tracking database or designated spreadsheets. Ensure all participant files are adequately maintained and all records are kept confidential. Develops learning objectives and evaluates and effectiveness.Establishes training schedule and coordinates classes.Acts as liaison with agencies and internal program staff to explain and provide technical assistance or training on statutory agency and program educational requirements.Conducts surveys, reviews, and/or monitoring activities to determine compliance with program requirements, laws, regulations, policies, and procedures.Collaborates with program staff to determine trends and resolve technical problems.Collects, organizes, analyzes, and prepares materials in response to requests for program information and reports.Prepares administrative reports and performs work on studies and specialized projects.Prepares comprehensive reviews of literature, statutes, rules, and/or policies.Prepares justifications for implementing procedural or policy changes.Reviews and analyzes educational program functions and operations; prepares reports of findings and recommendations to produce a more effective program and/or address areas of concern.Prepares surveys and performs monitoring activities to determine compliance with program requirements, laws, regulations, policies, and procedures; recommends corrective action as needed.May monitor the achievement of program goals and recommend action(s) to improve effectiveness.May assist in preparing program budget.May coordinate activities to produce a more effective program.May develop policy and procedure manuals.May provide guidance to others.Other duties as assigned.Registrations, Licensure Requirements or CertificationsMicrosoft certification preferred. https://jobshrportal.hhsc.state.tx.us/ENG/CareerPortal/job_profile.cfm?szOrderID=591639 Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.