Description
*This position is open until filled.
We are looking for a dynamic Product Manager to join our team and take the
lead of our software development projects. In this role, you'll play a key
part in shaping the future of our products, from ideation through to
delivery, ensuring they meet market demands and exceed customer
expectations. Your work will help ensure our products meet the needs of the
market and, most importantly, exceed our customers' expectations.
This isn't just another job-it's a chance to do something meaningful. The
main product this position will lead supports those getting food to hungry
people and protecting the vulnerable in our community. It is a government
job, but it is not what you think. We operate with the agility and
innovation you'd find in the private sector, without the red tape often
associated with government work. This software solution has been so successful
that we turned it into a SaaS offering that is now used and paid for by
counties across the state.
As our Product Manager, you'll work closely with teams from different
areas, including engineering, Quality Assurance (QA), and both
internal and external customers, to develop products that solve real-world
problems. You'll be responsible for defining the product's direction,
prioritizing what features to develop, and ensuring projects are completed
on time and within budget. You must have strong relationship management skills
and work well with others. Your ability to see the big picture will be key to
delivering software that truly makes a difference and helps our organization
gr
The Product Manager is responsible for the products to which they have been
assigned for citizen facing digital services. The job is responsible for
overseeing the entire life cycle of a product, from defining the scope,
building the technology, and delivering a product that meets users'
needs.Note:
The anticipated hiring range for this position is of $125,000.00 -
$145,000.00 per year.
Duties
* Develops, manages and maintains strategic short-term and long-term
roadmaps for technology products for business partners, ensuring alignment
to the Information Technology department and the County's strategic
priorities specific to digitalization and citizen facing technology.
* Collaborates with business partners to ensure the best usage of technology
and identify strategic business function opportunities for both short and long
term, and track adoption across relevant departments.
* Leads information gathering conversations with end users to obtain needs and
requirements, determines scope and prioritization of activities based on
business and customer impact, and creates product strategy documents that
describes business cases, use cases, technical requirements, and ROI,
and translates product strategy into detailed requirements and prototypes.
* Researches and identifies potential products, develops product
requirements, determines specifications, pricing and time integrated plans
for product introduction.
* Collaborates with vendors and/or development staff to determine the most
effective way to achieve product requirements.
* Collaborates with IT leadership to create and implement product business
strategies that leverage and integrate IT strategy of architecture,
infrastructure, and application development of existing and new technology
to achieve business objectives.
* Manage customer expectations with respect to IT Services, identify gaps
between business needs and IT services, contribute to finding innovative
solutions to fill those gaps, and influence stakeholders buy-in to change
and/or adoption as necessary.
* Promotes creativity and drives innovation by staying on top of industry and
technology trends and serves as a spokesperson to build product awareness and
understanding.
Skills, Abilities and Competencies:
* Advanced skills in writing/creating business requirements, problem
statements, gap analyses, statements of work, RFP creation, data and
process modeling, design thinking, customer interviews, building
prototypes/mockups, A/B Testing, vendor management and other necessary
artifact
* Advanced skills in Business Data modeling, Business Process modeling,
Business process Improvement, Facilitation, Requirements Management, RFP
Creation, Vendor Management, Business Relationship Management, Design
Thinking, Product Management, Software Development Lifecycles, UX
design/development, and Application Architecture.
* Ability to present technical and nontechnical data in an influential and
articulate manner in order to gain understanding and buy in from audiences.
* Ability to actively listen and gain understanding of customers needs,
wants and points of view.
* Ability to think and plan strategically, and experience in building and
managing business technology roadmaps.
* Understanding in the areas of application programming, database and system
design including Internet, Intranet, Extranet and application architectures.
Behavioral Competencies (these are required for all positions at ACG):
Accountability
Accessibility
Inclusivity
Integrity
Requirements
Education and Experience:
* Bachelors' Degree in IT related field
* 8+ years of functional experience in information technology and the
software industry, serving in roles such as Business Analyst, Product
Owners, Product Manager or Business Relationship. * 5+ years experience
facilitating the development and implementation of technical business
initiatives and leading projects relating to management objectives and/or
business analysis.