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Aggie Chocolate Factory Entry Level Technician

Requisition ID: 2024-8005

of Openings: 2

Location: US-UT-Logan Category: Other Position Type: Non-benefited (hourly) Part-Time Job Classification: Non-Benefited College: College of Agriculture and Applied Sc Department: Nutrition Dietetics and Food Sciences Advertised Salary: $12.00 per hour

Overview The Aggie Chocolate Factory, Research, and Learning Center (ACF) within the College of Agriculture and Applied Sciences at Utah State University is a small-scale craft manufacturer of bean-to-bar chocolate specializing in high quality single origin products. As a manufacturer it is essential that the factory operate efficiently and safely as a business, research, and center of education and learning. To accomplish this, the facility must comply with industry best practice standards of operation and management. The ACF has a temporary part-time position for a multi-talented individual willing to accept a wide range of responsibilities from customer service, factory maintenance, and production. The position reports directly to the manager of the ACF.

Availability

• The Aggie Chocolate Factory will accommodate your schedule as best as possible with priority given to your academic schedule.

• To maintain this position, you will be required to work between 15-20 hours per week. Required documents Along with the online application, please attach:

• Resume to be uploaded at the beginning of your application in the Candidate Profile under "Resume/CV"

• Cover letter to be typed/pasted at the end of your application

Responsibilities Customer Service:

• Smile! This is a chocolate factory, you should be passionate about chocolate
• Conduct public tours of the Aggie Chocolate Factory for large and small groups
• Conduct special seminars and tasting sessions for Aggie Chocolate Factory guests
• Cash handling experience. You will be responsible to collect money and return change to customers accurately and efficiently
• Serve drinks and other chocolate treats
• Prepare hot and cold chocolate drinks by following recipes meticulously
• Maintain a clean, well organized work environment including sweeping and mopping floors, wiping and shining counters, cleaning and shining machines, etc.
• Open/close facility as needed at beginning and ending of shifts
• Perform clerical tasks such as answering phone calls, taking orders, and keeping electronics systems up to date.
• Sort and prepare cocoa beans for roasting
• Wash dishes and utensils used for preparation of caf and production items
• Become an expert in chocolate and be prepared to make recommendations
• Eye Contact/Body Language. Be confident in your abilities
• Respect and Welcome. Be positive and outgoing
• Value the Customer Experience. Create a memorable experience for each guest
• Initiate Guest Contact. Be outgoing, friendly, and courteous
• Create Service Solutions. Be proactive, be patient, be positive

• End with a Thank You. Every guest deserves your sincere gratitude Production:

• Cleaning, polishing, washing

• Wrapping and packaging products
• Develop a complete knowledge of the production process (bean sorting, roasting, winnowing,... For full info follow application link.

USU recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the university's academic mission of learning, discovery, and engagement. USU is an Equal Opportunity employer and does not discriminate in any of its programs and activities based on race, color, religion, sex, national origin, age, genetic information, sexual orientation or gender identity/expression, disability, status as a protected veteran, or any oth er status protected by University policy or local, state, or federal law (https://equity.usu.edu/non-discrimination).