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Amazon Web Services Incident Response PhysOps Specialist, Security Operations Center in London, United Kingdom


Amazon Security Operations Center (SOC) is looking for a talented Security Industry Specialist to join the Physical Operations (PhysOps) Team. A candidate would possess a strong expertise in incident management/response pertaining to physical and logical security, combined with a genuine enthusiasm for learning new things and working in a dynamic environment.

This role requires the security industry specialist to work tactically with both internal and external stakeholders to solve security challenges at massive scale, and to think strategically to develop and implement changes to drive incident management, scalability and continuous progress for the organization.

Key job responsibilities

  • Be able to assess physical vs. business risks and consistently drive internal teams to take the right actions in the appropriate time frames to mitigate risks.

  • Have a good mix of broad and deep physical and technical security knowledge.

  • Be proficient in incident management security operations, risk analysis, and emergent security intelligence.

  • Possess a combination of troubleshooting, technical, and communication skills.

About the team

Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance

Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

We are open to hiring candidates to work out of one of the following locations:

London, GBR


  • Bachelor’s degree in a security discipline, Computer Science, (or) 5+ years’ equivalent security operations center or security incident management experience.

  • Ability to work any shift pattern within the 24/7/365 operation including days, nights, holidays and weekends.

  • 4+ years or more of proven experience with a focus in areas such as incident management.


  • Ability to effectively articulate risk with team members and audiences of all levels.

  • Understanding of security infrastructure and general IT knowledge.

  • Experience with Microsoft applications and Operating Systems

  • Ability to independently collect, research, and analyze technical information from a variety of sources to solve problems, troubleshoot systems, and build solutions

  • Experience engaging in project management, tracking timelines, and participating in planning and executing tasks within project milestones.

  • Demonstrating the ability to produce/present reports for senior managers, internal departments, and external stakeholders regarding projects, risks, and initiatives.

  • Knowledge of Internet security issues, cloud architectures, and threat landscape.

  • Knowledge of virtualization technologies, especially with Amazon Security services.

  • Meets/exceeds Amazon’s leadership principles requirements for this role

  • Meets/exceeds Amazon’s functional/technical depth and complexity for this role

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).