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American Express Senior Manager-Digital Product Management (12 Month Secondment) in London, United Kingdom

Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

With a focus on digitization, innovation, and analytics, the Enterprise Digital & Data Solutions (EDDS) team creates central, scalable platforms and customer experiences to help markets for all these priorities. EDDS’s charter is to drive scale for the business and accelerate innovation for both immediate impact as well as long-term transformation of our business. A unique aspect of EDDS is the integration of diverse skills across all its remit. EDDS has a very broad range of responsibilities, resulting in a broad range of initiatives around the world.

This role will be part of the Enterprise Performance Marketing Products (EPMP) team within EDDS at American Express, reporting to the Director of Digital Product Management.

The EPMP team has specific responsibility to grow acquisitions in Performance marketing channels by enhancing existing solutions, developing advanced data products, and leading the organization into the digital future without 3rd party cookies, in addition to enabling integrated data and Ad-tech solutions for Enterprise marketing initiatives.

How will you make an impact in this role?

This role requires a strong background in solutioning & managing digital products at scale for marketing channels (Paid Search, Media, Organic Search, etc.) along with exceptional feature prioritization, road-mapping and problem-solving skills.

Specifically, the Senior Manager Digital Product Management will be responsible for:

  • Designing, developing, and managing activities for AdTech products from product definition and planning through production, release, and end of life.

  • Prioritizing features and backlog/solutions based on product roadmap and strategy.

  • Creating and overseeing development and project management processes.

  • Identifying project dependencies and working with internal and external stakeholders to facilitate resolution.

  • Managing and coordinating updates on risks, issues, and changes to ensure alignment with stakeholders.

  • Responsible for ensuring compliance, legal and regulatory requirements are met for AdTech solutions and processes.

  • Acting as subject matter expert for AdTech solutions and processes and conducting strategic analysis to provide recommendations.

  • Leading cross functional sessions with teams that include Product, Technology, Marketing, etc.

  • Owning key stakeholder relationships across marketing, technology and program management.

Minimum Qualifications

  • Significant years’ experience in solutioning, design & delivery of marketing products & capabilities, ideally working with one or more large Ad-tech companies.

  • Proven track record of managing all aspects of a successful product throughout its lifecycle.

  • Experience of agile development using Scrum methodologies

  • Working knowledge and understanding of the digital advertising ecosystem and channels (Paid Search, Media, Organic Search, etc.), marketing tracking, identity and analytics solutions

  • A record of success partnering with different internal and external stakeholders to tackle complex problems.

  • Strong requirement gathering skills, and ability to translate business requirements into technical specifications.

  • Demonstrated ability to influence partner teams with strong communication and relationship

  • management skills.

Preferred Qualifications

  • Agile certifications

Qualifications

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries

  • Bonus incentives

  • Support for financial-well-being and retirement

  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

  • Generous paid parental leave policies (depending on your location)

  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

  • Free and confidential counseling support through our Healthy Minds program

  • Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job: Marketing

Primary Location: United Kingdom-London-London

Schedule Full-time

Req ID: 24006858

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