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Description
DESCRIPTION
* This role can be based in London or Luxembourg*
Global Mile (GM) is dedicated to building, managing and operating a global logistics network that enables selection from anywhere in the world and delivers customer orders to anywhere in the world, cost effectively. As part of this strategy, we have established a GM team in EU that is responsible for the performance of our carriers, related to international transportation of inbound shipments for Vendors and Sellers.
The GM EU team has the responsibility to work in close collaboration with the Retail and Fulfillment By Amazon (FBA) teams developing capabilities, products and carrier strategies that continue to improve our product offerings for Vendors and Sellers. The team also works very closely with the local Transportation and Operations team to leverage existing agreements, assets and capabilities to continue strengthening our product offering to our sellers and extend our reach to our customers across the world. The EU team also works with other GM teams globally, based in locations such as India, US, China, ensuring that we continue to link our Origin capabilities with Destination needs to reduce transportation and shipping costs and improve our on time performance metric and delivery promise.
This Senior Program Manager role sits within the Program Management team of the org and is responsible for leading operations and cost optimization initiatives for the Global Mile EU Destination Operations. The initiatives that you drive may also include systems, processes that need building from the ground up and have no precedent in Global Mile EU operations.
Key job responsibilities
Key job responsibilities
Lead projects end to end to improve Global Mile destination operations in terms of speed, cost and reliability.
Own program management activities and metrics for the GM EU team for the programs that you lead,
Set and clarify the business requirements and targets with the GM Ops team and stakeholders
Influence Senior Leadership on different aspects of your programs,
Work with cross-functional teams and obtain support from them where needed,
Become a subject matter expert on processes
We are open to hiring candidates to work out of one of the following locations:
London, GBR
Basic Qualifications
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Experience in program or project management
Bachelor's degree
Preferred Qualifications
Master's degree, or MBA in supply chain, business, engineering, finance or related technical or quantitative field
Experience leading process improvements
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