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Description
Do you like helping small businesses grow? Do you enjoy working across organizations and scaling programs? Come join us as we scale to be the most trusted B2B financial service solution provider across Amazon! The B2B Payments and Lending team provides invoicing, working capital and payment acceptance solutions to Amazon Business customers, sellers and other small business customers across Amazon. We are part of the global Consumer Payments organization, who aims to delight our customers by building payment experiences and financial services that are trusted, valued and easy to use from anywhere in any way.
B2B Payments and Lending Credit Strategy and Operations team is looking for a Sr. Portfolio Manager to join the B2B Payments team to manage the credit performance of the North America Pay by Invoice portfolio. The successful candidate will be a thought leader who can help build and scale a best-in-class credit management program. The candidate will be responsible for managing the portfolio from a risk perspective to drive spend while staying within a target loss rate. In this role, the candidate will drive credit policy changes and procedures, inform automated decisioning and monitoring systems and enable credit decisions based on the customer’s financials and credit worthiness. The ideal candidate should possess strong people and credit management skills, directly support continuous improvement initiatives, be highly analytical, resourceful, Customer-focused and team oriented, with outstanding communication skills and the ability to build strong relationships with key stakeholders. This is a management role directly managing a team of risk managers; demonstrated success managing a team is a must.
The position is based in London.
Key job responsibilities
Developing credit strategies to profitably grow invoice financing portfolio with a balance of risk controls, proactive identification of emerging portfolio hotspots
Regularly evaluate and enhance growth and loss mitigation policies, and drives net-new initiatives for on-boarding, underwriting and exposure management
Highly resourceful, customer-focused, team oriented
Possess strong credit management skills
Have a strong desire in innovating processes and exceed expectations in a dynamic, fast-paced environment, primarily driving innovation on behalf of small and large buyers alike
Must possess the ability to break down complex problem in smaller, simplified work streams
Articulate to different audience in both verbal and written communication
Work in a fast paced, highly demanding and often ambiguous environment, with strong attention to detail.
About the team
Amazon Business provides easy access to hundreds of millions of products – everything from IT and lab equipment to education and food service supplies – as well as business-only selection and pricing. Amazon Business represents an incredible opportunity to address a vast new market segment and customer base. The B2B Payments and Lending team provides invoicing, working capital and payment acceptance solutions to Amazon Business customers, sellers and other small business customers across Amazon. We are part of the global Consumer Payments organization, who aims to delight our customers by building payment experiences and financial services that are trusted, valued and easy to use from anywhere in any way.
We are open to hiring candidates to work out of one of the following locations:
London, GBR
Basic Qualifications
• Bachelor’s degree in Business, Engineering, Statistics, Computer Science, Mathematics, Economics, Data Science, or related field or equivalent experience
• Robust data management skills, including the ability to be hands-on and dive deep into details, identifying root cause and propose solutions
• Experience in credit analysis and credit risk management for financial services, banks, credit bureaus or fintech companies
• Hands-on experience of working with data tools/languages such as SQL, R, Python or SAS
• Able to build positive business relationships and work collaboratively with cross-functional and diverse teams
• Exhibits excellent business judgment and work with a structured approach to design, plan and execute
• Results-oriented: Proven track record of on-time project/program delivery for large, cross-functional projects
• Has relentlessly high standards in your deliverables (eg. documents, codes, etc.)
Preferred Qualifications
• Master’s degree in Business, Engineering, Statistics, Computer Science, Mathematics, Economics, Data Science, or related field or equivalent experience
• Hands-on experience of scaling products and/or teams from grounds up
• Experience in automating, optimizing and simplifying complex manual processes to drive operational efficiency
• Working knowledge of European language such as Spanish / French / German
• Experience identifying opportunities for improvement and build strategic programs from such opportunities
• Experience in a “customer-first” environment, with a passion for uncovering insights and translating them into actionable projects / programs
• Ability to think and react in a high-pressure environment.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).