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Summary:
We are looking for an experienced Engineering Manager to join the Ticketing team in Enterprise Engineering.As a member of the team, you will play a key role in reimagining productivity and scaling our datacenter operations to support the company's goal of building Artificial General Intelligence.
Required Skills:
Software Engineering Manager Responsibilities:
Be both highly technical and an effective people manager
Lead a team of engineers and product managers in the ideation and technical development of innovative solutions to streamline and automate critical business processes
Provide strategic and operational oversight to achieve optimal outcomes
Work closely with business leaders to develop short and long-term strategies
Manage business expectations, resolve conflicts, and keep businesses aligned
Develop and drive execution on 6 month and 1 year roadmaps
Drive innovation, establish new approaches in improving productivity
Establish a metrics based organization, develop key operational metrics and push for continuous improvement
Minimum Qualifications:
Minimum Qualifications:
5+ years of software engineering work experience, including hands-on technical management
5+ years experience in building scalable customer or enterprise products
5+ years of software engineering work experience, including hands-on technical management building holistic web based software solution, API design, and interactions between servers and clients
5+ years experience coding in one of the following languages: C++, Java, Python and/or PHP
Demonstrated experience recruiting and managing technical teams, including performance management
BA/BS in Computer Science (In lieu of degree, 4+ years work experience)
Preferred Qualifications:
Preferred Qualifications:
Experience developing Operations, Troubleshooting or Technical support products
Understanding of business logic
Organizational and analytical skills
Industry: Internet