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Tom Ford | National Accounts Manager Fixed Term Cover until August 2025
Brand: Tom Ford
Description
POSITION SUMMARY
To plan and deliver retail, net & NOP sales goals through effective management of retailers including online and B&M channels. Develop and execute the brands’ strategic plans for B&M and digital platforms to give a seamless consumer journey and elevated experience. A strategic omnichannel planner and executer and the main interface between the brands and designated retailer partner store groups.
WHAT THIS ROLE DOES
Strategic Planning
Work closely with all functions (Marketing, retail, education, VM, Finance) to build a cohesive trade plan across all brands to ensure an elevated consumer experience in all flagship accounts.
Deliver on monthly Net Sales targets across all retailers & brands. Assess on an annual, monthly and weekly basis - risks and opportunities and recommend corresponding actions and activities to mitigate risks or unleash opportunities
Manage effective stockholding across all channels and communicate between retail team and retailers to manage any OOS promptly Sell-in appropriate stock allocations for: NPD/ basic / key moments / Christmas and ensure e-retail websites are always up to date, with the correct content, creative banners, assets and copy to comply with the brand guidelines
Negotiations
Data, insights and Analysis
Use internal and retailers 'data to drive strategic business decisions
Liaise with CRM and COE teams to get data and insights required to build presentations and strategies
Be the expert of the given retailer and competitors set and activities within all responsible retailers
P&L for respective accounts
Manage P&L to deliver Fiscal year plan and recommend actions and strategies to drive profitable growth
Review on a quarterly basis business performance and review profitability of activities and doors
Communication
Internal
Work in collaboration with internal colleagues (marketing, communication) to build trade plans
Communicate with Finance departments to maintain accurate accounting records and monitor both our brand and retailer performance to budget
Liaise with Supply Chain colleagues to ensure accurate forecasting and inventory management
Ensure key information is cascaded to our online /field/store teams External
Ensure regular communication with the retailer on Brand strategy, current performance position and targets, key goals and KPI’s. Ability to create bespoke trade presentations. Competitor Activity
To monitor and communicate competitor activity and performance within the store groups.
Qualifications
WHAT YOU WILL NEED TO BE SUCCESFUL IN THIS ROLE
Extensive experience working in a National Account Management role with P & L responsibility.
Must be collaborative, have strategic capability and be forward thinking with a 360 approach to retail, luxury cosmetics and Omni Channel.
Good organizational skills and time management are crucial to be successful in this role.
Exceptional communication skills and building close working partnership across all internal functions is essential.
Results driven individual with excellent communication, change management and negotiation skills.
Must have experience of working in fast paced retail matrix organization and be comfortable working under pressure and to tight deadlines.
Strong Microsoft Office skills (Advanced Excel, Word, PowerPoint)
COMPENSATION AND BENEFITS
Hybrid Working (2 days WFH, 3 days office based)
Generous Bonus Opportunity that usually performs ahead of target
25 Days Annual Leave (exc. Bank Holidays) that increases with length of service up to 29 days.
1 additional day of Annual Leave to celebrate your birthday
Holiday Purchase scheme that enables you to get five additional days
Summer Fridays for five months of the year
Market leading Family Leave provisions
Generous Staff Discount & Credit
Benefits platform with exclusive discounts and offers
Mental Health Wellbeing Provisions (Unmind App and Employee Assistant Programme)
Job: Sales
Primary Location: Europe, Middle East, Africa-GB-ENG-London
Job Type: Standard
Schedule: Full-time
Shift: 1st (Day) Shift
Job Number: 244376
Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.