About Volcom:
We were born to chase what we are true to.
It s not that we want to WE HAVE TO.
We have a vision that turns obstacles into
opportunity.
A creative courage to tempt the impossible
And embrace the strange.
Telling us to push further
To try again.
Endlessly seeking elevation
We are all connected by this same internal force.
Forever we chase that intoxicating moment when
our vision is realized
The world around us goes quiet
And for brief moments, we are more than alive.
Volcom
True To This
Summary:
Our employees are our greatest asset and Volcom is the number one place where
people who share our values want to work. The Assistant Manager partners with
the Retail Manager to drive the success of the store. Assistant Managers
partner with the Retail Manager in the management of talent, operations,
and the brand. You embody the Volcom spirit and provide excellent leadership
to all your team members in your store. If you re true to this and are
inspired by creative spirit, the Volcom family would be stoked to have you.
What you ll do:
Provide leadership and direction to team members
Manage store opening/closing procedures. Holds keys to the store and
maintains high level of responsibility for store security and standards
Assist with the guiding, directing, and motivating team members.
Monitor sales and motivate the team to hit forecasted goals.
Serve as Manager on Duty when needed
Assist with the recruiting, hiring, and training of team members
Help build product-knowledge driven sales culture, sharing your
knowledge of our industry, eco-initiatives, and high-quality product to
Store Team and Customers
Uphold and enforce company policies, procedures, and corporate directives
Ensure manager directives are being properly executed
Coach and train retail associates as needed
Complete and delegate tasks assigned by the retail manager accurately and
efficiently
Coordinate daily activities with the team
Receive shipment, process transfers, and markdowns. Responsible for
product counts and inventory monitoring.
Complete price and promotion changes and signage
Participate in analysis of inventory and sales reports and contribute to
high level business review.
Assists with banking, cash handling, and correctly depositing funds.
Provide excellent customer service
Represent Volcom brand with actions and knowledge of product
Promote a fun, organized, efficient environment and lead by example
Perform other duties as assigned
What you ll need:
High school education or equivalent
3 years of experience in a retail/apparel setting, including 1+ years
as an Assistant Manager
1+ years visual merchandising experience preferred
Familiarity with the Volcom brand and action sports industry
Interpersonal, customer service, and basic math & reporting skills
Be an effective team player
Strong people management skills
Strong leadership skills
Strong ethical behavior
Strong computer and POS system experience
Strong sales knowledge and ability to train
Volcom Perks:
70% off Volcom merch
Medical, Dental, and Vision Benefits (majority employer paid)
Assistant Manager Bonus
401k with employer match (based on eligibility)
Fun work environment & team
Job Requirements:
Ability to transport and position a minimum of 10 lbs
Ability to constantly move within the store and backroom
Ability to stand (or remain in a stationary position) for long periods
of time
Excellent communication with customers, store team, and corporate
(in-person, phone, and email)
Flexible schedule; ability to work days, nights, weekends and holidays
Volcom is committed to fair and equitable compensation practices. The hourly
pay range for this role will ultimately be in line with the location in which
the position is filled. Final compensation for this role will be determined by
several factors such as a candidate s relevant work experience, skill
set, certifications, and specific wo k location.
We are an Equal Opportunity Employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion,
sex, sexual orientation, gender identity, national origin, disability
status, veteran status, or any other characteristic protected by law