At Shire, we are proud and grateful to employ military veterans and thank them for their contributions to our company and our country. See where your military experience can play a role at Shire by using our military skills translator job search tool below:
to apply: go to website atJob Openings | Lorena, TX - Official Website
SUMMARY OF POSITION: 1. Provides customer service duties handling incoming calls and counter customers not limited to utilities. 2. Compiles data and operates a computer terminal in performance of clerical duties. 3. Receives payments and reconciles payment records. 4. Cross train and back up other office staff. EXAMPLES OF WORK: 1. Answers customer service inquiries and complaints. 2. Receipts all incoming payments for water, sewer, and/or garbage. 3. Posts payment information to customer accounts. 4. Takes deposits for water, sewer, and garbage services as well as orders for new water and sewer taps. 5. Takes customer service calls such as leaks, rereads, etc., writes work orders and repair orders. 6. Prepares and sends customer billing and late notices. 7. Files meter orders, payment records, and repair orders. 8. Operates various types of office equipment, i.e. computer, calculator, copy machine, collator, postage machine etc. 9. Maintains inventory of supplies used. 10. Performs such other duties as may be assigned. HOURS: Full-time M-F 8am-5pm SALARY: DOE BENEFITS: Medical, Dental and Vision Insurance TMRS retirement, 14 Paid Holidays