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Snap Inc. Program Manager, Platform Operations in Los Angeles, California

Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.

Snap’s Augmented Reality team invents the immersive (and fun!) camera experiences that are at the core of our products. From developing creative new Lens features for Snapchat, to supporting the continuous growth and evolution of Lens Studio (https://lensstudio.snapchat.com/) (our platform for an ever-increasing community of AR creators), to designing the cutting-edge computer vision and machine learning technology that makes face transformation Lenses possible — our Augmented Reality team is working hard on their mission to bring AR to more people, places, and moments, every day.

We’re looking for a Platform Program Operation to join our Augmented Reality team!

What you’ll do:

  • Drive and define operational programs for key initiatives

  • Help coordinate and execute on all hands and technical reviews

  • Streamline platform operations while growing the the network of customers

  • Identify decisions required to move a project forward, determine the decision makers, and ensure decisions are made in order to accelerate project efficacy and impact

  • Perform risk management and scope management on projects, identifying blockers and areas for improvement

  • Ensure that teams are aligned and that project impact is operationalized and evaluated properly

  • Coordinate with Product, Engineering and Ecosystem stakeholders to build excellence and maximize efficiencies

  • Navigate complex matrixed organizations and enhance organizational communications while acting as an escalation point of contact for issues

  • Plan and execute high value cross-team meetings

  • Provide hands-on program management during analysis, design, development, testing, release, and post release phases

  • Build and maintain systems for tracking key program health

Knowledge, Skills, & Abilities:

  • Excellent verbal and written communication skills

  • Ability to build relationships with stakeholders and cross-functional teams

  • Ability to quickly learn new technologies, programs and applications

  • Highly organized and detail oriented with a proactive work-style

  • Problem solving, partnerships, client management skills

  • Incredibly proactive and able to take initiative and work efficiently with little direction

  • Strong presentation skills

Minimum Qualifications:

  • BS/BA or equivalent years of experience

  • 3+ years of program and/or operation management experience at a technology company

Preferred Qualifications:

  • Experience managing programs across multiple teams and functions, with stakeholders in different disciplines across time zones

  • Experience leading initiatives with a global footprint having worked on software products

  • Analytical and problem-solving experience

  • Fluency with common operational tools: JIRA, Confluence, Asana, Google Suite, Excel, etc.

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at accommodations-ext@snap.com .

Our Benefits (https://careers.snap.com/benefits) : Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid maternity & paternity leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!

About Us

Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

If you have a disability or special need that requires accommodation, please don’t be shy and contact us at accommodations-ext@snap.com .

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