Quality Manager
Job Locations
US-CA-Anaheim | US-CA-San Bernardino | US-CA-Los Angeles
ID
2024-13667
Overview
Element has an opportunity for an experienced Quality Manager. Reporting to
the General Manager, you are an essential member of the management team and
responsible for the overall quality performance. This includes the Element
quality management system (QMS), Prime approvals, improving First Time
Right, maintaining and developing relationships with Aerospace Primes and
customers and improving processes. The successful candidate will have a sound
working knowledge of ISO/IEC 17025 and Nadcap requirements in relation to
materials testing. Experience in relation to the Aerospace industry and Nadcap
for NDT inspection and Materials testing would be desirable.
In this role, you will have interaction with clients, Accreditation Bodies
and Primes and will be responsible for advising operational colleagues of the
importance of quality, accuracy and integrity in the provision of the
inspection and testing services we provide.
You will be involved in leading quality at a local level and will work closely
with the Division Quality Manager to ensure that Element quality policies,
processes and procedures are effectively implemented in Monterrey. As a
quality leader within Element you will be capable of driving a culture of
quality assurance and quality improvement, working closely with your
operational colleagues and the wider Element quality community.
Responsibilities
Maintenance and scope extension of all accreditations (e.g. ISO/IEC 17025
and Nadcap), Prime approvals and any other regulatory requirements
Implement and maintain the QMS, ensuring the necessary controls are in place
to govern the inspection and testing undertaken
Effectively manage the day to day implementation of the QMS and support
colleagues in its implementation
Prioritise activities to meet the needs of the business, colleagues and our
customers
Embed and drive a culture of quality assurance and quality improvement in all
parts of the laboratory operations
Ensure the continued fulfillment of customer expectations through the
implementation of the QMS, e.g. through effective contact review,
reporting and in communication with customers or approval bodies
Ensure that all accreditations are maintained and extended, as agreed with
operational management and the Division Quality Manager, to service our
customer base and retrain our competitive position as a leader in materials
testing
Manage A2LA and Nadcap assessments, visits from and other regulatory bodies
as required
Ensure that any findings from assessments are responded to in line with the
Element established quality requirements and in the timeline and format
dictated by the assessment bodies
Establish and implement appropriate QA/QC programs to reduce the cost of
poor quality and improve compliance to regulations, standards. company
objectives and customer requirements
Ensure training in the electronic quality management system (eQMS) is
effective and that colleagues implement the system across the facility
Drive and monitor the implementation of eQMS in Monterrey ensuring full usage
of the available modules
Provide quality training to colleagues when onboarding and provide refresher
training to existing colleagues
Implement method audits, system audits, and proficiency testing in line
with the established schedule(s) and ensure these are maintained up to date
Maintain good working relationships with operational colleagues within
Monterrey and with the wider quality community
Skills / Qualifications
Bachelor's degree (or equivalent qualification) in a scientific or
engineering discipline, with ideally 5 years' experience in materials
testing or a related environment (e.g. manufacturing)
Experience of working in an ISO / IEC 17025 environment is a prerequisite
Nadcap experience would be preferred
Effective organizational and ti e management skills with the ability
prioritize activities
Excellent communication skills
Experience in participating in quality investigations, undertaking root
cause analysis, developing corrective action plans, and ensuring the
effectiveness of actions undertaken
Requirement to keep up to date with changes in the quality landscape and
maintain personal professional development
Ability to identify quality and technical problems and work with colleagues to
determine effective and sustainable solutions
Ability to collaborate with colleagues and work effectively as part of a team
Company Overview
Element is one of the fastest growing testing, inspection and certification
businesses in the world. Globally we have more than 9,000 brilliant minds
operating from 270 sites across 30 countries. Together we share an ambitious
purpose to 'Make tomorrow safer than today'.
When failure in use is not an option, we help customers make certain that
their products, materials, processes and services are safe, compliant
and fit for purpose. From early R&D, through complex regulatory approvals
and into production, our global laboratory network of scientists,
engineers, and technologists support customers to achieve assurance over
product quality, sustainable outcomes, and... For full info follow application
At Element, we always take pride in putting our people first. We are an
equal opportunity employer