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Aerotek Service Technician in Los Angeles, California

Now hiring a Service Technician for the Los Angeles area

Job Description

As a Service Technician, you will be responsible for the maintenance and component-level troubleshooting of parking payment equipment. Your tasks will include installation, upgrades, removals, parts management, and preventative maintenance services. You will also provide customer service to ensure customer satisfaction, update technician support tickets with troubleshooting steps, and handle the resolution of any issues, including parts replacement. Additionally, you will be expected to attend assigned service calls to diagnose and resolve issues, install new meters, provide training, conduct preventive maintenance, and manage inventory swaps. Your role is crucial in ensuring the operational efficiency and customer satisfaction of parking payment systems.

Hard Skills

  • Maintenance of pay stations

  • Repair of pay stations

  • Use of technician app for managing tasks

Soft Skills

  • Customer service

  • Effective communication

  • Problem-solving

  • Time management

Job Type

This is a permanent position. MUST HAVE a valid driver's license and clean driving record.

Work Environment

You will work a Monday to Friday shift from 6:30 AM to 2:30 PM, primarily outdoors. The role involves handling an average of 4-6 tickets per day. Initial training will be provided alongside another technician for about a month, after which you will handle most calls independently. The position requires comfort with working outdoors in various weather conditions. Daily reporting to the office to pick up your service truck, tools, and route is required

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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