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JPMorgan Chase Wealth Management - Private Bank - Supervisory Manager - Vice President - Century City, CA in Los Angeles, California

J.P. Morgan Private Bank has been helping the world's wealthiest individuals, families, foundations, and endowments grow, manage, and sustain their wealth through personalized, comprehensive financial solutions for more than 160 years. J.P. Morgan is a global leader in asset and wealth management with assets under supervision of $2.1 trillion and assets under management of $1.4 trillion. With Private Bank advisors in 110 offices in 25 states and 20 countries, the Private Bank provides clients with a global perspective delivered through a local, dedicated team of specialists focused on fundamental wealth management disciplines, including investment management, wealth planning, philanthropy, credit and banking.

The Private Bank Field Supervisory Manager role coordinates and works closely with the Private Bank Market Leadership and within the Supervisory team to meet existing supervisory procedure requirement.

Responsibilities include:

  • Coordinate and lead monthly meeting with Market Manager. This includes preparing and presenting key findings and overview of activities in prior month

  • Participate in Market Leadership meetings and join Market Team calls. Interact with employees in the market to address questions and take action to resolve

  • Train new hires and existing employees on procedure or specific topics as needed

  • Brokerage account reviews- In coordination with Central Supervision, analyze, review and escalate accounts for potential suitability concerns

  • Principal approval for brokerage trade corrections

  • In coordination with Central Supervision ensure review and approval of customized client materials

  • Review and approve incoming correspondence checks & securities sent via express mail

  • Pre-approval of suitability for accounts to participate in Private Equity & Hedge Funds

  • Review and determine account eligibility for Initial Equity Public Offerings

  • Complaints- Review and coordinate with complaint response team for appropriate resolution

  • Errors - Escalation contact for investment related errors. This includes reviewing and correcting error as well as completing escalation and reporting

  • Review and resolve compliance surveillance inquiries

  • Liaison for annual compliance branch exam. Work with Market Manager to address any remediation needed

  • Review and approve employee requests related to giving or receiving gift

  • Email reviews- review trends and patterns for escalated e-mail violations

  • Employee registration- coordinate with Market Manager and registration department on changes to employee registration status or changes

  • Provide supervisory coverage to another Market team during vacations or other time out of office

Qualifications and Skills:

  • Must be able to provide clear, concise, and timely resolution to issues as they arise

  • Strong interpersonal communication and listening skills are required. Comfortable speaking at Market Team meetings or other group settings. Able to communicate effectively at all levels of leadership

  • Strong organization and follow up skills. Ability to work well on an integrated team

  • Comfortable making decisions independently and dealing with conflict in high stress situations

  • Some travel may be required


  • BA/BS required

  • 5+ years Supervisory experience in a private bank, wealth management or brokerage firm servicing individual clients. Experience can include roles in compliance, client service, administration and operations. Broad knowledge and experience in financial services with solid understanding of regulatory environment

  • Required Licenses: Series 7, 66 (or 63 & 65), 9/10 and 4

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans