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Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
To be based in Slough on customer site
20 hours per week 12 pm to 4 pm daily
Join Thermo Fisher Scientific to assist customers in finding cures, protecting the environment, and ensuring food safety.
Thrive in our global organization. Get the support to make meaningful contributions.
How do we make an impact?
Unity(TM) Lab Services assists the Customer Channels Group by providing on-site services to optimize supply chain and research operations.
The position is focused primarily on scientific support services within Unity Lab Services' core offerings of: Stockroom and point-of-use inventory management.
What will you do?
Make on-site program replenishments and disbursements. Perform stockroom duties to include: receiving, put-away, stock rotation, cycle counts, and other functions according to customer requirements.
Follow well-defined Best Practices, SOP & work instructions. Take direction from the Team Lead where appropriate regarding daily duties.
Promote personal growth and development by staying abreast of new policies and improvements without the presence of a site trainer and management team.
Listen to customer concerns, diffuse dissatisfaction, and quickly identify a course of action with a goal of first call resolution within established turnaround times.
Proactively communicate with supervisor any customer concerns and/or potential problems.
Represent Thermo Fisher Scientific at all times throughout customer locations, professionally and positively.
Ensure compliance with Health and Safety requirements (Thermo Fisher and Customer).
Embrace Practical Process Improvement (PPI) methodologies.
May perform other responsibilities as assigned by management.
How will you get here?
Must have previous warehousing and logistics or related experience.
Willingness to learn on the job.
Experience:
Experience in logistics operations and warehousing.
Previous experience in attention to detail, problem-solving solving and working in a team environment, preferably within a laboratory setting or services.
Some first leadership experience.
Validated customer service skills with shown verbal and written skills.
Knowledge, Skills, Abilities
Possesses a strong desire to serve the customer, and the interpersonal skills to collaborate with various levels of personnel at the customer site.
Demonstrates computer proficiency and possess basic skills in Microsoft Office suite of software. Uses organizational skills to multi-task and meet due dates as needed.
Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets, safety gloves, and safety glasses, steel toe shoes, bump hats and/or safety glasses.
Possess the interpersonal skills to multitask and meet timelines.
Deliver excellent customer service to include maintaining a professional appearance at all times.
Must lift, push, and pull 10-30 pounds regularly; may lift 40 pounds, using equipment as needed.
May be required to work independently at a customer location.
Colleagues share 4 values: Integrity, Intensity, Innovation, Involvement, working as a team to accelerate research, solve challenges, drive innovation, support patients.
Apply today! http://jobs.thermofisher.com
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Accessibility/Disability Access
We offer accommodations for applicants with disabilities to apply, perform job functions, and receive employment benefits.
At Thermo Fisher Scientific, each one of our 100,000 outstanding minds has a unique story to tell. Join us and share in our singular mission—enabling our customers to make the world healthier, cleaner and safer.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.