At Shire, we are proud and grateful to employ military veterans and thank them for their contributions to our company and our country. See where your military experience can play a role at Shire by using our military skills translator job search tool below:
The Client Relationship Manager is responsible for high-level relationship management and acts as client liaison during delivery of an outsourced solution, whether it is an IT or business process outsourced solution. Strategically focused and responsible for client satisfaction, maintaining client communication, and the overall management of the client relationship. Works to grow the client relationship by identifying new business opportunities. Works with the delivery team to execute on contract terms and conditions and to ensure on-time delivery of projects that support the client's business.
What you'll do:
High-level relationship management and acts as client liaison during delivery of an outsourced solution, whether it is an IT or business process outsourced solution
Strategically focused and responsible for client satisfaction, maintaining client communication, and the overall management of the client relationship
Works to grow the client relationship by identifying new business opportunities
Works with delivery team to execute on contract terms and conditions and to ensure on-time delivery of projects that support the client's business
What experience you need:
Bachelor's degree in communications, education, or related field, or equivalent experience
4 years client facing sales experience
What could set you apart:
Executive presence, ability to present to large groups
Experience working with companies focusing on data driven solutions
Strong organizational and customer management skills
Experience with SaaS
Proven willingness and ability to assume ownership of accounts
Proven willingness and ability to make positive contributions in a team environment
#LI-Hybrid
#LI-ES1
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity