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Job Description
Are you ready to seize a leadership opportunity that marries client relationships with strategic innovation? We're on the hunt for a dynamic Customer Success Executive who can blend their business acumen, healthcare expertise, and client-centric mindset to redefine excellence. If you're passionate about nurturing relationships, driving impactful solutions, and shaping the future of healthcare, your next career move starts here.
Why Us:
Trailblazing Impact: As a Customer Success Executive, you'll be at the forefront of managing multi-region or national client relationships, transforming the healthcare landscape across regions and countries.
Strategic Partnering: Join our team and become the catalyst for fostering strategic partnerships at every level within client organizations, solidifying trust and paving the way for visionary collaboration.
Your Role:
As a Customer Success Executive, you'll not only manage client relationships but also serve as the critical point of escalation, ensuring swift resolution of high-level challenges that demand executive attention. Your role as an advocate for the client will be paramount, as you champion their interests while nurturing partnerships that extend beyond the ordinary.
Responsibilities
What You'll Achieve:
Unified Engagement : Guide our engagements with clients, harmonizing strategy, messaging, and delivery to ensure a seamless and impactful experience.
Elevated Visibility: Elevate the client's reference-ability, proactively showcasing the value of their relationship with us.
Strategic Visionary : Chart the course for current and future solutions through strategic road mapping sessions, aligning with the client's vision to enhance citizen health outcomes.
Sales Dynamo : Drive the sales process from inception to closure, consistently exceeding sales quotas and expanding our horizons.
Financial Stewardship: Establish best practices for client profitability, streamlining processes from invoicing to contractual interactions.
What You Bring:
Educational Backbone : A Bachelor's degree in business, healthcare, or a related field lays the foundation for your expertise.
Client Journey : Leverage at least 5 years of healthcare information technology (HCIT) client relationship management, sales, business development, or consulting work experience to guide clients to success.
Step into the Spotlight:
Join us as a Customer Success Executive and channel your passion for healthcare and relationship-building into transformative achievements. Be the visionary that guides our clients and us into a future of innovation and excellence. Take the first step - apply now!
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer