JOB REQUIREMENTS: Call Center Paging Representative - 31434 Work
Schedule : This is a part time, 0.6 FTE position. Weekends required.
Position rotates EVERY THIRD weekend. This shift is on a 3 day rotation
that shifts every week. Scheduled hours are from 11:00 PM-7:00 AM. Hours
may vary based on the operational needs of the department. Be part of
something remarkable Join the #1 hospital in Wisconsin and utilize your
love for helping people by being the first point of contact for new
patients and referring physicians, vendors and the public. We are
seeking a Call Center Paging Representative (Communication Center
Representative) to: * Support paging, messaging and scheduling, and
appointment services for UW Health. * Provide remarkable customer
service to UW Health staff, physicians, and patients. * Confirm and
cancel appointments on nights, weekends and holidays for specifically
designated clinics. * Take various calls ranging from connecting
callers to inpatient rooms, notifying an on-call physician about an
organ offer, and executing emergency plans. You will use: * High
quality personal computer workstations. * State-of-the-art telephone
technology in a call center environment. * Proprietary software
programs specifically designed for call handling, message taking,
appointment scheduling and radio paging services. At UW Health, you will
have : * An excellent benefits package, including health and dental
insurance, paid time off and retirement plans. * Options for a variety
of schedules and shifts that offer flexibility and allow for work-life
balance. * Access to UW Health\'s Wellness Options at Work that support
employee/family well-being. * Tuition benefits eligibility after one
year of employment - UW Health invests in your professional growth by
helping pay for coursework associated with career advancement. Our
Commitment to Diversity, Equity, and Inclusion UW Health is committed to
being a diverse, equitable, inclusive and anti-racist workplace and is
an Equal Employment Opportunity, Affirmative Action employer. Our
integrity shines through in patient care interactions and our daily work
practices as we work to embrace the knowledge, unique perspectives and
qualities each employee and faculty member brings to work each day.
Applications from Black, Indigenous and People of Color (BIPOC)
individuals, LGBTQ+ and non-binary identities, women, persons with
disabilities, military service members and veterans are strongly
encouraged. EOE, including disability/veterans. UW Health Administrative
Facilities - UW Health has administrative locations throughout Madison
and beyond where thousands of employees provide vital support to our
clinical areas. These locations are home to departments such as Access
Services, Compliance, Human Resources, Information Services, Patient
Medical Records, Payroll and many others. View Full Job Description UW
Hospital and Clinics benefits Equal Opportunity
Employer-minorities/females/veterans/individuals with
disabilities/sexual orientation/gender identity ***** OTHER
EXPERIENCE AND QUALIFICATIONS: Education : Minimum - High school diploma
or equivalent Preferred - Associate degree in Healthcare, Information
Technology, Business, or related field strongly preferred Work
Experience : Preferred - One year of experience in a medical, call
center, or customer service environment ***** APPLICATION
INSTRUCTIONS: Apply Online:
https://ars2.equest.com/?response_id=1de3a42af11679adf28ac2bd9af5ca95
Other: Applicants ONLY to apply via URL link provided!