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IGT Computer Operator I in Madison, Wisconsin

Computer Operator I

Location:

Madison, WI, US, 53718

Requisition ID: 15393

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com (https://c212.net/c/link/?t=0&l=en&o=3466342-1&h=1955860405&u=https%3A%2F%2Fwww.igt.com%2F&a=www.igt.com) .

Responsibilities

Join the WINNING TEAM here at IGT! Our Data Center in Madison, WI, is seeking a Computer Operator. This position requires you to be flexible with shifts as it is a 24/7 operation.

  • Assist in the daily operation of computer systems.

  • Carry out all tasks on the daily checklist under supervision.

  • Generate reports required. Assist in verifying the validity and clarity of computer reports and other output before releasing it from Computer Operations.

  • Assist in the recovery activities necessary to restore normal operations.

  • Follow the correct escalation procedures within Computer Operations and other Departments who are inter-dependent.

Playing for What Matters Most - You!

IGT employees receive the following employment benefits (all benefits mentioned are subject to policy and eligibility requirements):

  • Medical benefits are available on day one of being an IGT employee.

  • 12 paid holidays plus two floating holidays per year

  • Three weeks of paid vacation per year, prorated first year.

  • 401K with employer match and 100% vested on day one

  • Company-paid parental leave, life insurance, short-term disability, and long-term disability.

  • Gym membership reimbursement, free identity theft protection, and tuition reimbursement

Qualifications

  • Two-year technical college degree or comparable experience

  • 2 years experience in a related field

Where applicable, must be able to monitor and troubleshoot multiple technologies.

  • Able to navigate through Unix/Linux/AIX/VMS/DOS and perform basic commands

  • Working knowledge of FTP/SFTP protocols

  • Comprehensive knowledge of Office suite and PC operating systems

  • Intermediate knowledge of Retailer POS, call center tools, and

  • Other skills - Required

  • Builds strong relationships at all levels.

  • Exhibits professional and customer-appropriate communications (written and verbal). Listens effectively and demonstrates empathy and understanding of others' concerns. Demonstrates knowledge of techniques needed and experience in dealing with complex or demanding customers

  • Demonstrates practical technical writing skills and presents information in a professional and engaging manner

  • Organizes and plans work effectively. Balances priorities among stakeholders.

  • Completes work in a thorough, accurate, well thought-out and timely manner and with attention to detail

  • Demonstrates initiative and self-motivation. Sets high goals for self and others and shows a strong sense of urgency

  • Achieves results in a high-pressure environment

  • Displays sound business judgment and exhibits common sense

  • Exhibits a high degree of ethics, integrity, and confidentiality at all times

  • Demonstrates informal solid coaching and mentoring skills

  • Effectively delivers training in area of expertise.

  • Effectively implements and manages processes.

Keys to Success

• Building collaborative relationships

• Decision making

• Drive results

• Foster innovation

• Personal energy

• Self-leadership

-#LI-LF1

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

At IGT, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $29,120 - $52,458. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses . In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com .

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