JOB REQUIREMENTS: Madison, WI, USA Full time 2024-10-01 R24_0000029303
SUMMARY: Under close supervision, the Customer Service Representative is
responsible for accurately fulfilling customer orders and managing
incoming customer calls. JOB DUTIES: Responds to basic customer inquires
regarding products, provides quotes, and handles order entry. Places
customer orders via telephone, fax, email, electronic methods, or walk
in (counter sales). Influences Motion Industries\' gross profit through
negotiating the sale price and purchase price, within certain
parameters. May adjust non-contract customer pricing to meet the demands
of the customer based on competition, while maximizing the profit for
Motion Industries. Builds customer relationships to drive repeat
business by relating to the customer and drive process improvements.
Orders items to ensure appropriate inventory levels are maintained for
customers. May place orders without approval for orders up to \$5,000
per line and \$10,000 per purchase order. Responsible for sourcing
products in branch inventory, distribution center inventory or supplier
inventory. Determines the most cost effective shipping method for
customer orders. Partners with Account Representatives to ensure
customer satisfaction. Expedites backorders. May pull inventory and
prepare order for shipment to customer. May handle customer returns.
Performs other duties as assigned. EDUCATION & EXPERIENCE: Typically
requires a high school diploma or GED and zero (0) to three (3) years of
related experience or an equivalent combination. KNOWLEDGE, SKILLS,
ABILITIES: Reliability, organization, and attention to detail required.
Strong communication skills including written, verbal, and listening.
Ability to multi-task and time management skills required. Moderate
computer skills, including information processing, communicating
internally and externally via email, using business systems and
searching capabilities to find products on the internet. Product
knowledge is preferred. COMPANY INFORMATION: Motion Industries offers an
excellent benefits package which includes options for healthcare
coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday
pay. Not the right fit? Let us know you\'re interested in a future
opportunity by joining our Talent Community on jobs.genpt.com or create
an account to set up email alerts as new job postings become available
that meet your interest! GPC conducts its business without regard to
sex, race, creed, color, religion, marital status, national origin,
citizenship status, age, pregnancy, sexual orientation, gender identity
or expression, genetic information, disability, military status, status
as a veteran, or any other protected characteristic. GPC\'s policy is to
recruit, hire, train, promote, assign, transfer and terminate employees
based on their own ability, achievement, experience and conduct and
other legitimate business reasons. Where permitted by applicable law,
successful applicants must be fully vaccinated against COVID-19 prior to
start date. COVID-19 vaccination is a condition of employment, subject
to an approved accommodation, and proof of vaccination will be required
on or prior to start date. GPC conducts its business without regard to
sex, race, creed, color, r Equal Employment
Opportunity/M/F/disability/protected veteran status Apply Here:
https://www.click2apply.net/VngRoKIkyjYdRSwOEuZY4V PI250834121
***** APPLICATION INSTRUCTIONS: Apply Online:
https://www.click2apply.net/VngRoKIkyjYdRSwOEuZY4V