At Shire, we are proud and grateful to employ military veterans and thank them for their contributions to our company and our country. See where your military experience can play a role at Shire by using our military skills translator job search tool below:
JOB REQUIREMENTS: The Intake Specialist supports CLA\'s mission by performing all tasks related to referrals for all CLA offered services. The position coordinates referral process by monitoring communications, providing information about CLA service availability, and supporting referral action steps with internal and external partners. Ensures accurate maintenance of referral data and providing reports as needed or requested to the leadership team. Position assists CLA Team with marketing outreach initiatives, as needed. Conducting initial screens for individuals, their surrogates, or long-term care funding connection interested in CLA. Coordinates with Program Managers to assist with client enrollment. Replying to inquiries from potential clients to identify programs and services offered by CLA. Maintain data and provide reports related to intake and referral activities. Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records. Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies. Refer patients to appropriate health care services or resources. Maintain knowledge of community services and resources available to patients. Explain policies, procedures, or services to patients using medical or administrative knowledge. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Two (2) years experience with long term care supports and services, program intake, and enrollment, required. Two (2) years experience in customer service, public communications, community involvement, or related, preferred. ***** APPLICATION INSTRUCTIONS: E-Mail a Rsum: recruitment@clanet.org Apply Online: https://communitylivingalliance.applytojob.com/apply/oHjUMeFolT/Intake-Specialist Other: Apply at: https://communitylivingalliance.applytojob.com/apply/oHjUMeFolT/Intake-Specialist