JOB REQUIREMENTS: Job Summary: The Member Services Professional Interns
will work under the direct supervision of the Coordinators of Member
Services and manage the day-to-day member services operations of their
respected facility, the Nicholas Recreation Center or Bakke Recreation &
Wellbeing Center. This position will assist in the hiring, training, and
development of approximately 70 student employees per facility. They
will also actively manage the comprehensive campus recreation software,
Fusion. Responsibilities: Arranges logistics, provides broad
administrative oversight, and implements programmatic changes for one or
more recreational programs to efficiently provide a broad range of
recreational services to the institutional community. Develops marketing
and communication materials for promotion to students, staff, and
customers; and assists with recreational program staff recruitment and
development. 25% Coordinates logistics for events and programs 5%
Develops targeted communication plans and materials based on established
goals 15% Identifies, proposes, and implements new or revised
operational policies and procedures 40% Assists in implementing the
staffing resource allocation plan including hiring, training, and
supervision 5% Prepares and monitors budgets and purchases expenditures
as needed 10% Engages in the Rec Well professional internship
development curriculum, all staff meetings, divisional committees, and
other professional development responsibilities and opportunities.
Tasks: Assist in the management of all aspects of Member Services,
including staffing/payroll, locker rentals, tours, and membership sales.
Oversight of Member Service forms and recurring membership
cancellations, which includes all member inquiries and concerns. Assist
with the overall management of comprehensive campus recreation software,
Fusion. Participate in member recruitment fairs, presentations, and
initiatives. Assist with establishing and implementing short- and
long-term goals, strategic initiatives, policies, operating procedures,
and assessments related to member services. Assist in planning and
support of Divisional and/or committee events such as Wisconsin
Welcome... For full info follow application link. The University of
Wisconsin-Madison is an Equal Opportunity and Affirmative Action
Employer. Qualified applicants will receive consideration for employment
without regard to, including but not limited to, race, color, religion,
sex, sexual orientation, gender identity, national origin, age,
pregnancy, disability, or status as a protected veteran and other bases
as defined by federal regulations and UW System policies. We promote
excellence through diversity and encourage all qualified individuals to
apply. If you need to request an accommodation because of a disability,
you can find information about how to make a request at the following
website:
https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
***** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/566E7056D4064557