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A bit about us
Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
Job Description
The Mansion
The Mansion Hill Inn invites you to join a trailblazing movement in hospitality. Nestled in the heart of Madison’s Mansion Hill district, our inn alchemizes luxury lodging and historic splendor to create an unforgettable retreat for our guests. Behind our award-winning operation is a diverse team of truly accommodating folks cocreating a legacy of authentic hospitality at MHI. We believe that hospitality is the ageless art of welcoming and approach our work as an act of creative collaboration deeply rooted in our care for one another, our guests, and our community.
The Role
The Event Assistant brings the vision of meaningful hospitality to the operations at the Mansion. Our Event Assistants embody their love of service by being wholly present for each of our guests during our scheduled events. They have a talent for anticipating guest needs and providing skillful, prompt assistance. By joining our events team, you will be responsible for the following tasks.
Setup and teardown of event space which includes but not limited to; chairs, tables, equipment, food and beverages.
Ensure the event space is clean and organized.
Welcoming guests and assisting with personal belongings as needed.
Take direction from the events manager and follow all procedures as necessary.
Able to handle unexpected changes or challenges that arise during the event.
Strong verbal and written communication skills to effectively convey information to event organizers, guests, and vendors.
Provide active service throughout shift (this will include lifting objects up to 25 pounds)
The Strengths
These are some of the qualities of an Event Assistant that make them a perfect fit for the role.
Compassion promotes authentic hospitality.
Excellent communication is the foundation of completing all other tasks in our operation successfully.
Attention to detail helps maintain the Mansion in impeccable condition.
Leadership within the role ensures that everyone assumes responsibility for their tasks and promotes fair distribution of work among the team.
Creative problem-solving allows issues to be effectively resolved or passed onto the right resources.
Adaptability makes it possible to meet daily changing demands.
Curiosity promotes openness to hearing new ideas and receiving constructive feedback.
Interpersonal charity allows misunderstandings to be resolved with ease and goodwill, leading to safe and positive relations among team members.
Radical empathy ensures that all guests are treated with the same standards of affinity and respect.
The Benefits
The perks of joining the MHI team are manifold. Our approach to service is mirrored in the safe, inviting, and fun environment we foster in the workplace. We care about the well-being of everyone on our team, and through our parent company Trek, we offer comprehensive health benefits to our employees and their loved ones. We also pride ourselves in supporting employee growth to the best of our capacity!
Be part of an open and inviting work environment.
Take the day off with paid sick leave when you or a loved one are under the weather!
Prepare for the future with our 401k contribution match
Share ownership at Trek with our Employee Stock Ownership Plan.
Enjoy discounts on MHI lodging and all Trek Bicycle products.
The Schedule
We are currently seeking 2 part-time Event Assistants. Availability for scheduled events, afternoons, evenings, and weekends as needed.
Trek Benefits:
• Flexible and fun company culture• 401(k) with match and Employee Stock Ownership Plans (ESOP)• Employee discounts on all product• Deep partner retail discounts
We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
We are an E-Verify employer.
For more information, please click on the following links:E-Verify Participation Poster: English / Spanish (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf) E-Verify Right to Work Poster: English (https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf) | Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf)
Trek is a place where you’re valued for being you. If you’re really into bikes, that’s great. If you’re not (yet), that’s great too. Because there’s a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are.
Trek was named to Fortune Magazine's list of Top 100 Best Companies to Work For. (https://www.greatplacetowork.com/certified-company/1001042) Learn more of why Trek is one of the top 100 Greatest Place to Work. (https://blog.trekbikes.com/en/2023/04/01/trek-makes-fortunes-top-100-best-companies-to-work-for/)