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https://illinoisjoblink.illinois.gov/jobs/11878832
DCF is looking for a motivated Systems Engineering Lead that will
provide innovative solutions within a diverse Enterprise environment
with multiple, cloud services and on-premises infrastructure components.
The candidate will have expert level troubleshooting skills with the
ability to analyze current technologies used within our organization and
determine ways to improve performance and provide stability to backend
services. A high-level of soft skills in collaborating with Information
Technology professionals within the organization to ensure the proper
infrastructure components are available, working as designed for
projects or operations, and that best practices and organizational IT
policies are being followed. The Systems Engineering lead will provide
leadership and subject matter expertise in the administration,
maintenance and support of numerous backend systems that support the
agencies application development, security, and desktop infrastructure.
They will have responsibilities in directing and managing the workload
of team members and managing the on call support functions for the
operations team. The individual will work closely with Information
Technology professionals to ensure technical components are available
for projects and working properly. Document and monitor requirements
needed to institute proposed updates or new services. They will be well
versed in projecting for possible challenges on constraints including,
risks, time, resources, and scope changes to the project. They will work
closely with the supervisor and project teams to successfully monitor
the progress of initiatives, provide detailed specifications for
proposed solutions, and define clear goals for all aspects of a project
and manage their proper execution. They will have the ability to direct
a small team in completing tasks, improving on operational support or
maintenance, and document processes as needed. This position will be a
technical lead for our backend infrastructure services. These services
or systems include areas within the Microsoft Services arena including
but not limited to Active Directory (AD) services including ADFS, Group
Policy, Distributed File Services, Azure subscriptions, DHCP, and
networking protocols and services. This person will be responsible for
third (3rd ) level technical support functions for the Virtual Desktop
Infrastructure (VDI), monitoring tools, multi-factor authentication,
storage and backup, PowerShell scripting, and numerous customized off
the shelf applications that have been implemented at DCF. A high-level
understanding of networking protocols and network connectivity will be
required.