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Job title:
Field Service Technician.
Provide technical support & will work on the customer premises including: installations, maintenance & reparation.
This is a fixed term contract with a possibility of extension.
Your role:
Identify stakeholders in other departments, outside radiology, to establish a cooperative interaction.
Interactions with different hospital departments to understand workflows and help in order to fit the customer needs.
Deliver remote and on-site support of the customer, on-site coverage & technical assistance
Provide vital link in the escalation process to Remote Support Centre (RSC), maintaining problem ownership
Update technically documentation concerning sites
Set the highest standards for customer communication and documentation/ paperwork/ reports
Actively adhere to company Working Practices and Health & Safety guidelines
You're the right fit if you have:
Technical University degree
Experience with PACS and/or RIS Health products - advantage
Basic experience with Oracle or SQL databases, Unix & Windows
Experience of working remotely supporting Software- advantage
Language skills: Native Spanish, Advanced English
Team player, excellent communication and interpersonal skills
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
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