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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Consult with stakeholders to ensure alignment and understanding of program/project scope and objectives with the organization's strategic objectives and the Voice of the Customer

• Raise awareness of any misalignment or misunderstanding of project scope and objectives with applicable stakeholders

• Identify project duration, effort, sequence and dependencies of tasks required to meet applicable project objectives

• Develop/contribute to project budgets and forecasts, obtaining approvals from applicable stakeholders

• Apply project life cycle methodology and tools as you develop, document and implement project communication plan

• Effectively and efficiently own the successful delivery of all assigned projects including managing all cross-function work stream owners (real estate, training, telecom technology, human capital, etc.) - function as the project General Manager

• Create work order (scope) and charter as required. Create and manage project plan, issue log, lessons learned, close document, failure mode and effects analysis (fmea), control plan, etc.

• Identify team roles and skill sets required to quickly create a highly functioning team

• Direct the team and resolve conflicts: Direct team to complete projects on time, within budgetary guidelines. Escalate issues appropriately

• Assesses progress and reports status to management and key constituents (i.e.: sites, other functional leaders, etc): timely written or verbal communication of project status to management. Highlight areas of concern or needed assistance. Track status of project timelines and milestones and communicate with management and team members. Responsible for overall quality review of project, ongoing and final evaluation and documentation of team/project procedures

• Consistently utilize standard project management tools and adhere to document retention standards

• Other duties as assigned by management

• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

The most challenging part of this role? Effectively working with multiple project teams and stakeholders on project implementations. Our teams require flexibility utilizing various methodologies and tools. You'll need to drive collaboration in a cross-matrix environment leveraging your ability to build relationships and keep on track with the project scope and timeline.

Required Qualifications:

• Master’s /Graduate/UnderGrad degree

• 5 - 8 years cross functional experience services industry with leading organizations

• 3+ years experience in leading strategic project & program implementations

• Experience in successfully managing major projects with at least one implementation in a non-IS business function

• Knowledge of project financials

• Sound Knowledge of Project Management tools

• Proven excellent Excel and Presentation skills

• Project management experience and skills

• Formal project management training

• Leadership ability

• Ability to stay committed to long-term project goals

• Ability to direct project outcome based on long term business objectives

• Superior analytical skills

• Broad knowledge of system and technology alternatives

• Proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint

• Willing to work in EMEA Shift (5PM-2AM)

• Hybrid Work Set-Up

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Optum is a drug-free workplace. © 2024 Optum Global Solutions (Philippines) Inc. All rights reserved.