This job was posted by https://www.vermontjoblink.com : For more
information, please see: https://www.vermontjoblink.com/jobs/1140847
About Us\
At Pyramid Global Hospitality, people come first. As a company that
values its employees, Pyramid Global Hospitality is dedicated to
creating a supportive and inclusive work environment that fosters
diversity, growth, development, and wellbeing. Our commitment to a
People First culture is reflected in our approach to employee
development, employee benefits and our dedication to building meaningful
relationships. Pyramid Global Hospitality offers a range of employment
benefits, including comprehensive health insurance, retirement plans,
and paid time off, as well as unique perks such as on-site wellness
programs, local discounts, and employee rates on hotel stays. In
addition, Pyramid Global Hospitality is committed to providing ongoing
training and development opportunities to help our people build the
skills and knowledge they need to advance their careers. Whether you are
just starting out in the hospitality industry or are a seasoned
professional, Pyramid Global Hospitality offers a supportive and
collaborative work environment that encourages growth and fosters
success, in over 230 properties worldwide. Join their team and
experience the benefits of working for a company that values its
employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!\
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Location Description\
Escape to The Equinox in Vermont and experience the best of all seasons.
From exhilarating outdoor adventures to serene moments of relaxation,
our resort offers a range of activities for every time of year. Discover
the joys of summer, embrace the beauty of winter, and immerse yourself
in a world of four-season fun at The Equinox.\
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Overview\
We are looking for a highly motivated Banquet Captain to join our team!
This individual will help to direct the set up and preparation of
banquet rooms for banquet functions, serve and bus tables as well as
clear and tear down banquet rooms at the end of the function. Assisting
the Banquet Manager this individual will lead the performance of all
hourly banquet food and beverage servers and housepersons and is the
personal representative of the property to banquet guests. They will
coordinate all aspects of the room set-up and food and beverage service
to enhance guest satisfaction and maximize revenues. Your role:\
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Set up for functions to include draping tables, setting silverware,
folding napkins, preparing drinks and the placement table centerpieces.\
Service to include picking up food from back hall, carrying trays to
function location, serve food and clear the food from the tables.\
Break down to include bussing tables, putting away dirty linen and
centerpieces, and vacuuming.\
Cleaning and assurance of clearances (for safety measures) of back hall,
organizing of storerooms, and all F&B spaces\
Set up and break down for AM or PM break stations that include coffee,
tea, snacks, beverages, etc.\
Assists with event room setup according to meal period and table needs\
Performs food & beverage duties such as preparing condiments, brewing
coffee, and ensuring workstations are stocked\
Serves food and beverages to guests. Removes dishes, glasses,
silverware, or other items from tables/counter tops and takes them to
the kitchen and or dishroom/station\
Clears, cleans and sanitizes tables and/or counters & seats after guests
are finished\
Explains how various menu items are prepared, cooking methods and
ingredients\
Knowledgeable of all service related aspects of BEO as related to guests
dietary requests and restrictions. Shares this knowledge with banquet
team.\
Warmly provides accurate Resort information of offerings, events,
amenities and other.\
Using 5/10 Rule\
offers warm and sincere welcome/farewell to all guests\
Lea s and interacts with all staff in a professional manner.\
Ensures final quality check on food and beverage items prior to serving
guests\
Monitors assigned tables for customer satisfaction, quality, and
additional needs.\
Addresses any guest issue promptly and with a sense of urgency. Involved
Sales and Marketing or F&B Leaders as appropriate.\
Maintains constant awareness of safety issues, (i.e. broken glass,
frayed electrical cords, leaks, broken locks and suspicious persons)\
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Qualifications\
Someone with 2-4 years of food service experience, preferably Banquet
service in a leadership role\
Someone who is proactive and collaborative with a mindset of surpassing
guest needs.\
Someone with experience in a 4-star, 5-star venue with synchronized
service\
Someone with knowledge of wine, beer, cocktails, and spirits\
Someone who is able to work under pressure in a fast-paced environment\
Someone with a passion for creating an exceptional experience for all
guests\
Someone with excellent communication skills
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