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Bachman's Inc. Assistant Store Manager in Maplewood, Minnesota
Can you be a Bachman’s Floral, Home & Garden team member? We are interested in hiring those who have a passion for flowers and foliage and are fun-loving by nature!
The Assistant Store Manager is to be the right hand leader to the Store Manager. Together they are responsible for the daily operations, success, customer service and team engagement of the store. Similar to the Store Manager, the Assistant Store Manager individually coaches, develops and inspires the team so everyone is aligned with Bachman’s mission and vision. The Assistant Manager also demonstrates the leadership and potential equivalent to a Store Manager and guides the team with confidence and passion!
Analyzes sales reports to determine the needs of the business; in partnership with Store Manager, executes in store business and sales strategies.
Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
Communicates new initiatives, leadership messages, and promotions
Controls payroll and supply budget.
Performs and oversees basic operational activities such as scheduling, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.
Ensures visual presentation, organization, and facility maintenance are representative of Bachman’s.
Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals.
Trains and coaches to ensure selling team is fluent in all aspects of product knowledge.
Understands and enforces all company policies and procedures in a fair and consistent manner.
Motivates and inspires store team, developing a shared vision while modeling core values.
Communicates with store teams and Store Manager to effectively lead positive change.
Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Models, teaches, and promotes Bachman’s 3 Big Words: Easy, Inspired and Connected.
Develops long-lasting customer relationships by identifying and anticipating customers’ needs; recommends selections and helps to locate merchandise.
Ensures prompt resolution of customer concerns.
Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges.
Ensures team maintains consistent rewards program participation.
Assists in recruiting, hiring and developing a high performing team.
Assesses and coaches store team on performance.
Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.
Ensures that store team adheres to all employment practices and policies.
Other duties as assigned.
High School diploma or equivalent
3+ years of retail management experience preferred
Must be 18 years of age or older
Excellent communication, verbal, and written skills
Able to learn or adapt to technology provided by the company
Strong organizational skills and ability to multi-task in a fast-paced environment
Strong leadership qualities, training and team building skills
Knowledge of administrative aspects of store operations
Able to communicate with customers and staff
Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
Physical Requirements/Job Conditions:
Physical requirements include the ability to use telephone, computerized cash register, perform repetitive movements of the arms and shoulders, stand for extended periods of time, move freely around store, bend, twist, reach, squat, climb a ladder occasionally, and regularly lift/carry up to 40 pounds.
Continuously walk around all areas of the store throughout shift
Read written instructions, reports, and other information on paper and computer screens
Input data on computer keyboard and handheld units
Use 2-way radios (hear incoming messages and provide verbal response)
Push/pull merchandise with appropriate equipment (carts, bins, etc.) to and from backroom and sales floor
Available to work flexible store schedule – Sunday to Saturday and Holidays
Job may require hours that often exceed 8 hours per day and/or 40 hours per week during peak periods.
Bachman’s was founded in 1885 and remains a family-owned business, with fifth-generation Bachman family members leading the company today. Bachman’s operates six full-service Floral, Gift & Garden Centers throughout the Twin Cities, urban gift shops in US Bank Plaza and the Galleria, a Hardscapes Center in Farmington, and 28 floral departments within Lunds & Byerlys grocery stores. Additionally, Bachman’s operates indoor and outdoor landscaping divisions, a weddings and special events department, a wholesale nursery division, seven acres of greenhouses, and a 670-acre growing range in Lakeville, Minn., which produces many of the plants, flowers, and landscaping products sold by Bachman’s today.
Bachman's is an Equal Opportunity Employer
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